Youth Operations Coordinator

4 days ago

Halifax, Nova Scotia, Canada Halifax Regional Municipality Full time
Job Title: Youth Operations Worker

Halifax Regional Municipality is seeking a highly motivated and experienced individual to fill the temporary, full-time position of Youth Operations Worker in the Recreation Programming division of Parks & Recreation.

Job Summary:

The Youth Operations Worker will be responsible for supervising a working group of youth participants, ensuring safe work practices are consistently followed in carrying out operational plans. The successful candidate will observe youth behaviors, provide coaching, and record information.

Key Responsibilities:
  • Maintain a healthy and safe workplace, ensuring all Occupational Health and Safety requirements are followed.
  • Provide coaching, guidance, support, and direction to youth at risk work group in a labor-intensive environment.
  • Issue all uniform and personal protective equipment to their program participants working group.
  • Guide program participants in the practical development of job and life skills.
  • Act as first responder in the complaint resolution process for program participants.
  • Complete formal and informal assessments on program participants' job skill development and workplace behavior using ESAT.
  • Ensure program participants follow program guidelines.
  • Following the program's behavior model, the incumbent can take corrective or disciplinary action as required.
  • Provide and record information in the participant database tracking system (ESAT).
  • Assist in decision making regarding potential dismissal of participants from program.
  • Other supervisory duties as required.
  • Develop and execute daily work plans in assigned operation.
  • Inspect equipment and report any deficiencies and potential safety hazards.
  • Complete the daily vehicle checklist and report any deficiencies and potential safety hazards.
  • Cash management and daily balancing of floats (if assigned to the Cafe).
  • Complete Organic Green Cart delivery, repair, and dismantling (if assigned to the Green Cart Operation).
  • Provide exceptional customer service.
  • Act as first responder in addressing customer concerns and responding to queries regarding the Youth Worx Program.
  • Responsible for documenting work order information used to create customer invoices.
Requirements:
  • Grade 12 or equivalent with progressively responsible experience in a customer-driven organization.
  • Two years' leadership experience working with youth in a recreation, sport, or volunteer setting.
  • Must possess a valid Nova Scotia Driver's License with a driving abstract that meets the requirements of the position.
  • Two years' driving experience within the municipality considered an asset.
  • Post-secondary education considered an asset.
  • Participation in the Aspiring or Emerging leaders program considered an asset.
Working Conditions:

Normal work hours are based on a 35-hour week, Monday to Friday. Work outside these hours is occasionally required to address operational demands.

Security Clearance Requirements:

Applicants may be required to complete an employment security screening check.

Competencies:

Values and Ethics, Organizational Awareness, Customer Service, Communications, Valuing Diversity, Analytical Thinking, Conflict Management, Teamwork and Cooperation, Developing Others

Work Status:

Temporary, full-time (for up to 90 days)

Hours of Work:

Monday to Friday, 8:30am-4:30pm for 35 hours per week; some evening and weekend work may be required.

Salary:

NU04 on the non-union salary scale; $56,210 - $72,740. Salary to be commensurate with experience.

Work Location:

Youth Worx Warehouse (1300 St. Margaret's Bay Road, Beechville) and the Cafe located at Sackville Sports Stadium (409 Glendale Drive, Lower Sackville)

Closing Date:

Applications will be received up to 11:59 pm on Tuesday, August 6, 2024.

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