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Youth Operations Coordinator

2 months ago


Halifax, Nova Scotia, Canada Halifax Regional Municipality Full time
Job Summary

The Halifax Regional Municipality is seeking a highly motivated and experienced individual to fill the role of Youth Operations Worker. This temporary, full-time position will be responsible for supervising a team of youth participants, ensuring a safe and healthy work environment, and providing coaching and guidance to support their development.

Key Responsibilities
  • Supervise and coordinate the activities of youth participants, ensuring adherence to safety protocols and operational plans.
  • Provide coaching, guidance, and support to youth participants, helping them to develop job and life skills.
  • Issue uniforms and personal protective equipment to youth participants and ensure they are properly fitted and maintained.
  • Monitor and record participant progress, using tools such as ESAT to track job skill development and workplace behavior.
  • Act as a first responder in addressing customer concerns and resolving conflicts.
  • Develop and execute daily work plans, inspecting equipment and reporting any deficiencies or potential safety hazards.
  • Manage cash and perform daily balancing of floats, as assigned.
  • Provide exceptional customer service, responding to queries and addressing customer concerns.
Requirements
  • Grade 12 or equivalent, with progressively responsible experience in a customer-driven organization.
  • Two years' leadership experience working with youth in a recreation, sport, or volunteer setting.
  • Valid Nova Scotia Driver's License with a driving abstract that meets the requirements of the position.
  • Two years' driving experience within the municipality, considered an asset.
  • Post-secondary education, considered an asset.
  • Participation in the Aspiring or Emerging Leaders program, considered an asset.
Working Conditions

The successful candidate will be required to work a 35-hour week, Monday to Friday, with occasional evening and weekend work as needed. Normal work hours are based on a 35-hour week, with flexibility to address operational demands.

Security Clearance

Applicants may be required to complete an employment security screening check.

Competencies

The successful candidate will possess the following competencies:

  • Values and Ethics
  • Organizational Awareness
  • Customer Service
  • Communications
  • Valuing Diversity
  • Analytical Thinking
  • Conflict Management
  • Teamwork and Cooperation
  • Developing Others
Salary and Benefits

The salary for this position will be commensurate with experience, ranging from $56,210 to $72,740 per year. The Halifax Regional Municipality offers a comprehensive benefits package, including health, dental, and vision coverage, as well as a pension plan.