Claims Adjuster

5 days ago


Vaughan, Ontario, Canada CAA Club Group Full time

Job Summary

The Claims Adjuster - Bodily Injury is a key role within the CAA Club Group, responsible for overseeing and handling automobile, long haul trucking, motorcycle, and recreational vehicle bodily injury claims. This position requires a dynamic individual with excellent problem-solving skills and the ability to excel in a fast-paced environment.

Key Responsibilities

  • Provide oversight and guidance to external adjusters on outsourced claims
  • Investigate, evaluate, and negotiate personal and commercial lines claims of moderate to high complexity
  • Manage challenging coverage claims with tact and professionalism
  • Ensure timely and accurate reserving in line with corporate protocols and guidelines
  • Maintain control over expenses through proactive handling techniques
  • Direct vendor partners as necessary
  • Obtain approval from Manager on claims above authority
  • Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences

Requirements

  • Post-secondary education or equivalent experience
  • CIP or working towards designation
  • Minimum of 5 years experience handling casualty claims required
  • Strong organizational, decision-making, and problem-solving skillset
  • Ability to understand insurance contracts in various jurisdictions
  • Knowledge of principles and practices of claims settlement, policy wording, fraud investigations, and coverage issues
  • Ability to cross-reference information with attention to detail
  • Strong general computer knowledge required
  • Excellent communication skills, both written and verbal

What We Offer

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • Registered Retirement Savings Plan with a matching contribution component
  • Complimentary CAA Membership


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