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Hotel Front Desk Clerk

1 month ago

West Kelowna, British Columbia, Canada ALBERTA LTD Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly motivated and detail-oriented Front Desk Hotel Clerk to join our team at Alberta Ltd. As a Front Desk Hotel Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest requests, and maintaining the overall cleanliness and organization of the front desk area.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and well-stocked with necessary supplies.
  • Guest Requests: Handle guest requests, such as room assignments, key card issues, and other inquiries.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
  • Teamwork: Collaborate with other departments, such as housekeeping and maintenance, to ensure a smooth and efficient operation.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Work Environment: Hotel, motel, resort.
  • Physical Demands: Combination of sitting, standing, walking, bending, crouching, kneeling.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for growth and development within the company.
  • Diverse and Inclusive Work Environment: We strive to create a diverse and inclusive work environment that values and respects all employees.
How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].