Hotel Front Desk Clerk

3 weeks ago


West Kelowna, British Columbia, Canada ALBERTA LTD Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly motivated and detail-oriented Hotel Front Desk Clerk to join our team at Alberta Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth and efficient check-in and check-out process.

Responsibilities:
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Handle room assignments, including checking guests in and out, and ensuring that rooms are clean and ready for occupancy.
  • Manage the front desk operations, including handling phone calls, responding to emails, and maintaining accurate records.
  • Work collaboratively with the housekeeping team to ensure that rooms are cleaned and ready for occupancy.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality setting an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Physical stamina to stand for long periods and lift up to 25 pounds.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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