Ecommerce Business Gifting Specialist Alternative
5 days ago
The Ecommerce Business Specialist reports directly to the Manager of Ecommerce – Customer Service and plays a key role in boosting sales and enhancing customer service, particularly for business clients during busy periods.
This individual collaborates closely with our fulfillment and merchandising teams, converting customer inquiries into sales. Additionally, this person works with the sales manager to implement our outreach strategy.
You will have the opportunity to:
- Offer Customer Support to Ecommerce Business Customers
Interact with customers via all Contact Centre channels with a focus on business customers. Organize and execute tracking of seasonal call plans for Ecommerce business customers.
- Order Coordination & Outreach Initiatives
Processes large and complex business orders and drives outreach initiatives with select CSRs. Coordinate preparation of customer quotes and estimates, issue replacement and refunds for incomplete, delayed and lost orders. Oversees management and customization requests. Responsible for order entry and tracking of third parties such as Reachdesk.
- Collaborate with CSRs and Assistance
Assist with general training of new Ecomm CSRs, escalations and provides leadership to select group of business CRS's. Assigns and monitors Business tickets and ensure adherence to SLA. Works with fulfilment team and merchandise team for smooth execution of large and customized business orders. Assists with handling of customer reviews. Helps with testing and bug tracking.
Salary Range: $20.00-22.00 per hour
Requirements and QualificationsWe are seeking an individual with:
- Post secondary education
- Strong sales and customer service skills
- Familiar with MS Office Suite, mainly excel functions related to cleaning of data
- Ability to work in a call center environment
Prior experience in call centers or contact environments is considered an asset.
BenefitsAs a valued member of our team, you can enjoy:
- Extended Health & Dental Plan
- Sickness and Disability Plans
- RRSP Matching Program
- Profit Sharing depending on achieving the business goals
- Purdys Perks (Active Lifestyle Program, Tuition Reimbursement, Employee discount, and much more)
-
Ecommerce Business Gifting Specialist
4 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeAbout the RoleWe are seeking an Ecommerce Business Gifting Specialist to join our Digital and Direct Sales team based in Vancouver, BC. This individual will report to our Manager of Ecommerce-Customer Service and play a key role in boosting sales and enhancing customer service, particularly for business clients during busy periods.The ideal candidate will...
-
Ecommerce Business Gifting Specialist
4 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeAbout the RolePurdys Chocolatier is seeking an Ecommerce Business Gifting Specialist to join our Digital and Direct Sales team based in Vancouver, BC. As a key member of our team, you will play a crucial role in boosting sales and enhancing customer service, particularly for business clients during busy periods.Key ResponsibilitiesOffer customer support to...
-
Ecommerce Business Specialist
3 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeAbout the JobWe are seeking a talented Ecommerce Business Specialist to join our Digital and Direct Sales team at Purdys Chocolatier. The successful candidate will be responsible for boosting sales and enhancing customer service, particularly for business clients during busy periods.The Ecommerce Business Specialist will report directly to the Manager of...
-
Ecommerce Business Specialist
4 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeAbout the RoleWe are seeking an Ecommerce Business Specialist to join our Digital and Direct Sales team based in Vancouver, BC. This individual will report to our Manager of Ecommerce-Customer Service and play a key role in boosting sales and enhancing customer service, particularly for business clients during busy periods.The Ecommerce Business Specialist...
-
Ecommerce Business Specialist
2 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeJob TitleEcommerce Business SpecialistDescriptionWe are seeking a skilled Ecommerce Business Specialist to join our Digital and Direct Sales team. As a key member of our team, you will be responsible for providing exceptional customer service to our business clients, boosting sales, and enhancing customer experience.ResponsibilitiesOffer customer support to...
-
Ecommerce Business Specialist
4 weeks ago
Vancouver, British Columbia, Canada Purdys Chocolatier Full timeAbout the RoleWe are seeking an Ecommerce Business Specialist to join our Digital and Direct Sales team based in Vancouver, BC. As a key member of our team, you will play a crucial role in boosting sales and enhancing customer service, particularly for business clients during busy periods.Key Responsibilities:Offer customer support to ecommerce business...
-
Ecommerce Manager Position
4 weeks ago
Vancouver, British Columbia, Canada Victoria Netwitt Full timeVictoria Newitt Recruitment Inc is seeking an experienced Ecommerce Manager to lead the development and implementation of our company's ecommerce strategy. The successful candidate will oversee the optimization of our three main company sites to improve site conversion and provide customers with a best-in-class site experience.Key responsibilities will...
-
Ecommerce Manager Position
4 weeks ago
Vancouver, British Columbia, Canada Victoria Netwitt Full timeVictoria Newitt Recruitment Inc is seeking an experienced Ecommerce Manager to oversee the company's three main sites and improve site conversion. The ideal candidate will have a strong background in ecommerce, user experience, and site operations. Key responsibilities include managing the product catalogue, executing brand and category features, and...
-
Ecommerce Operations Manager
2 weeks ago
Vancouver, British Columbia, Canada Victoria Netwitt Full timeVictoria Newitt Recruitment Inc has been retained by 'Our Client' to search for an Ecommerce Manager. The Ecommerce Manager will oversee the three main company sites to improve site conversion and provide customers with a best-in-class site experience, including site navigation, product information, category education, and overall inspiration to purchase. ...
-
Ecommerce Site Manager
4 weeks ago
Vancouver, British Columbia, Canada Victoria Netwitt Full timeVictoria Newitt Recruitment Inc is seeking an Ecommerce Site Manager to oversee the company's three main sites and improve site conversion. The ideal candidate will have experience in user experience, site operations, and merchandising. Key responsibilities include managing the product catalogue, executing brand features, and developing strategies to improve...
-
Ecommerce Director
4 weeks ago
Vancouver, British Columbia, Canada Nimbyx Full timeNimbyx DisruptorWe are seeking a visionary leader to drive our digital transformation and revolutionize how dental professionals and labs do business. As our Head of Ecommerce, you will be responsible for developing and executing our e-commerce strategy, optimizing the customer journey, and driving online sales.Key Responsibilities:Develop and implement a...
-
Ecommerce Transformation Leader
1 month ago
Vancouver, British Columbia, Canada Nimbyx Full timep>Unlock the Future of Dental Technology with NimbyxEvident, the world's leading dental outsource partner, is seeking a visionary Ecommerce Transformation Leader to spearhead our digital growth and revolutionize how dental professionals and labs do business. You will be responsible for developing and executing our e-commerce strategy, optimizing the customer...
-
Business Development Specialist
1 week ago
Vancouver, British Columbia, Canada West Coast Gifts Inc Full timeOverviewWest Coast Gifts Inc is Canada's largest designer, manufacturer and distributor of award-winning glass pipes, vaporizers and smoking accessories for the cannabis connoisseur.We offer over 7,000 products at competitive prices with speedy shipping and superior customer service. As a Business Development Specialist - Cannabis Wholesale, you will play a...
-
Massage Therapist
7 days ago
Vancouver, British Columbia, Canada Sabai Thai Spa Inc. Full timeJob DescriptionWe are seeking a skilled Massage Therapist to join our team at Sabai Thai Spa Inc. as an Alternative Health Specialist.Company OverviewSabai Thai Spa Inc. is a reputable wellness center dedicated to providing exceptional alternative health services to our clients. As a Massage Therapist, you will be working in a dynamic environment that values...
-
Major Gifts Officer, Fund Development Specialist
4 weeks ago
Vancouver, British Columbia, Canada YMCA of Greater Vancouver Full timeJob Title: Major Gifts Officer, Fund DevelopmentAbout the Role:The YMCA of Greater Vancouver is seeking a highly skilled and experienced Major Gifts Officer to join our Fund Development team. As a key member of our team, you will be responsible for designing, developing, and implementing our major gift program, managing and cultivating relationships with...
-
Business Development Specialist
4 weeks ago
Vancouver, British Columbia, Canada SOUTH GRANVILLE BUSINESS COLLEGE Full timeJob Title: Business Development SpecialistSOUTH GRANVILLE BUSINESS COLLEGE is seeking a highly skilled Business Development Specialist to join our team. As a key member of our organization, you will be responsible for developing policies, supervising staff, and administering programs to promote industrial and commercial business investment in rural and urban...
-
Business Development Specialist
4 weeks ago
Vancouver, British Columbia, Canada SOUTH GRANVILLE BUSINESS COLLEGE Full timeJob Title: Business Development SpecialistJob Summary: We are seeking a highly motivated Business Development Specialist to join our team at SOUTH GRANVILLE BUSINESS COLLEGE. The successful candidate will be responsible for developing policies, supervising staff, and administering programs to promote industrial and commercial business investment in rural and...
-
Business Development Specialist
4 weeks ago
Vancouver, British Columbia, Canada SOUTH GRANVILLE BUSINESS COLLEGE Full timeJob Title: Business Development SpecialistJob Summary: We are seeking a highly motivated Business Development Specialist to join our team at SOUTH GRANVILLE BUSINESS COLLEGE. The successful candidate will be responsible for developing policies, supervising staff, and administering programs to promote industrial and commercial business investment in rural and...
-
Ecommerce Marketing Strategy Lead
4 weeks ago
Vancouver, British Columbia, Canada Aritzia Full timeThe RoleWe are seeking a Senior Manager to lead our Ecommerce Marketing Strategy. As a key member of our team, you will be responsible for developing and executing a comprehensive strategy to drive growth and revenue through our affiliate marketing program.Key ResponsibilitiesDevelop and implement a strategic channel approach for our affiliate marketing...
-
Business Development Specialist
4 weeks ago
Vancouver, British Columbia, Canada SOUTH GRANVILLE BUSINESS COLLEGE Full timeJob Title: Business Development SpecialistJob Summary: We are seeking a highly skilled Business Development Specialist to join our team at SOUTH GRANVILLE BUSINESS COLLEGE. The successful candidate will be responsible for developing policies, supervising staff, and administering programs to promote industrial and commercial business investment in rural and...