Dining Establishment Supervisor

3 weeks ago


Fort St John, Canada Tim Hortons Full time

Job Title: Dining Establishment Supervisor


About the Role:


We are seeking a seasoned Dining Establishment Supervisor to lead our team of food service professionals. As a key member of our operations team, you will be responsible for ensuring seamless day-to-day operations and maintaining exceptional customer satisfaction.



Key Responsibilities:

  • Establish Work Schedules: Create and manage efficient work schedules to meet business needs and ensure adequate staffing levels.
  • Staff Supervision and Coordination: Oversee and direct the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Training and Development: Train new staff in job duties, sanitation procedures, and safety protocols to maintain high standards of quality and service.
  • Cost Estimation and Control: Accurately estimate ingredient and supply requirements to optimize menu planning and minimize waste.
  • Quality Assurance: Ensure that all food and service meet quality control standards, adhering to health and safety regulations.
  • Budget Management: Prepare and manage budgets to control costs and optimize financial performance.
  • Customer Service: Address customer complaints or concerns promptly and professionally, maintaining a positive reputation for our establishment.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Reporting: Prepare and submit regular reports to management on operational performance and areas for improvement.


Requirements:

  • Education: Secondary (high) school graduation certificate is required.
  • Experience: At least one year of experience in a related role is preferred.
  • Certifications: A Safe Food Handling certificate is an asset.


Work Environment:

This is a fast-paced environment with tight deadlines. You will be working in a combination of sitting, standing, and walking positions for extended periods.



What We Offer:

  • Competitive Salary: $60,000 - $70,000 per year based on experience.
  • Opportunities for Advancement: We offer a clear path for career growth and professional development.
  • Team-Oriented Culture: Our establishment values teamwork, collaboration, and mutual respect.


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