Dining Establishment Supervisor
3 weeks ago
Job Title: Dining Establishment Supervisor
About the Role:
We are seeking a seasoned Dining Establishment Supervisor to lead our team of food service professionals. As a key member of our operations team, you will be responsible for ensuring seamless day-to-day operations and maintaining exceptional customer satisfaction.
Key Responsibilities:
- Establish Work Schedules: Create and manage efficient work schedules to meet business needs and ensure adequate staffing levels.
- Staff Supervision and Coordination: Oversee and direct the activities of staff who prepare and portion food, providing guidance and support as needed.
- Training and Development: Train new staff in job duties, sanitation procedures, and safety protocols to maintain high standards of quality and service.
- Cost Estimation and Control: Accurately estimate ingredient and supply requirements to optimize menu planning and minimize waste.
- Quality Assurance: Ensure that all food and service meet quality control standards, adhering to health and safety regulations.
- Budget Management: Prepare and manage budgets to control costs and optimize financial performance.
- Customer Service: Address customer complaints or concerns promptly and professionally, maintaining a positive reputation for our establishment.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Reporting: Prepare and submit regular reports to management on operational performance and areas for improvement.
Requirements:
- Education: Secondary (high) school graduation certificate is required.
- Experience: At least one year of experience in a related role is preferred.
- Certifications: A Safe Food Handling certificate is an asset.
Work Environment:
This is a fast-paced environment with tight deadlines. You will be working in a combination of sitting, standing, and walking positions for extended periods.
What We Offer:
- Competitive Salary: $60,000 - $70,000 per year based on experience.
- Opportunities for Advancement: We offer a clear path for career growth and professional development.
- Team-Oriented Culture: Our establishment values teamwork, collaboration, and mutual respect.
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