Desktop Digital Asset Specialist

2 weeks ago


Vancouver, British Columbia, Canada Capilano University Full time

Capilano University is seeking a highly skilled Desktop Digital Asset Specialist to join its Digital Technology Services (DTS) team. This role plays a vital part in delivering exceptional experiences to both employees and students through innovation, collaboration, and technical expertise.

In this position, you will work closely with the Manager, Customer Experience – Desktop/Collaboration Services, DTS, to provide technical support for hardware technology and software required for desktop digital assets. Your primary responsibilities will include preparing desktop and mobile digital assets, providing tier 2 level support for hardware and software on these devices, ensuring accurate and secure configuration, remote installation of software when needed, and configuration of peripherals required for security compliance.

This role contributes significantly to projects and operational support of desktop and mobile digital assets. Key duties will involve:

  • Monitoring ticket queues for new tickets related to desktop and mobile digital assets, including hardware and software issues, and updating them regularly according to service level agreements.
  • Collaborating with DTS team members and the university community to identify requirements, analyze system capabilities and compatibility, and facilitate updates and implementation of desktop and mobile digital assets.
  • Planning and performing system upgrades and updates required for desktop/mobile digital assets and software, analyzing implementation plans, configuring systems, managing changes, and releasing new versions in coordination with vendors, the university community, and DTS teams.

To excel in this position, you will need:

  • A minimum of 5 years of relevant professional experience, preferably in a post-secondary environment, with at least 2 years of experience in gathering requirements, systems analysis, SDLC, project management, and change management methodologies.
  • Familiarity with ITIL framework and ITSM best practices, tools, and techniques, with an ITIL certification being an asset.
  • Experience in developing high-quality documentation for digital solutions.
  • Proficiency in working with ITSM systems such as TDX and ServiceNow.
  • A bachelor's degree or progressive professional experience and a certification in MCSE Desktop Infrastructure, ACTC – Apple Certified Technical Coordinator 10, or CompTIA A+ (or equivalent).
  • The ability to lift heavy equipment up to 50 lbs.

This role offers a competitive salary estimated at $85,000 annually, considering the location and industry standards. You will be part of a dynamic team working flexible hours from 7:00 AM to 7:00 PM, with occasional evening or weekend work. If you are a motivated individual looking to contribute to a transformative university-wide digital transformation initiative, please apply.



  • Vancouver, British Columbia, Canada S.i. Systèmes Full time

    We are seeking a highly skilled Enterprise Desktop Support Specialist to join our team at S.i. Systèmes in Abbotsford, BC.About the RoleAs a key member of our IT service desk, you will be responsible for providing first-line technical support and assistance to our staff. This is a 3-month contract position, with a flexible schedule that includes working...


  • Vancouver, British Columbia, Canada Apply Digital Ltd. Full time

    About UsAt Apply Digital Ltd., we're a global digital transformation partner, working closely with organizations to modernize their operations.We have 650+ digital specialists who've helped companies like Kraft Heinz, Moderna, and Lululemon create business impact. Our team drives business outcomes and ensures every strategy is actionable through execution in...


  • Vancouver, British Columbia, Canada Taurus SA Full time

    Embark on a dynamic career journey at Taurus, a pioneering force in digital asset infrastructure. With a strong presence globally, our company provides cutting-edge solutions to issue, custody, and trade digital assets.About TaurusTaurus is a global leader in digital asset infrastructure, founded in April 2018. Our mission is to empower businesses with...


  • Vancouver, British Columbia, Canada Taurus SA Full time

    Senior Site Reliability Engineer Job DescriptionWe are seeking an experienced Senior Site Reliability Engineer to join our team in Vancouver. As a key member of our Solutions Engineering team, you will partner with clients to understand their requirements and work closely with our engineering teams to design, implement, and execute reliable and scalable...


  • Vancouver, British Columbia, Canada Taurus SA Full time

    Job OverviewTaurus SA is a global leader in digital asset infrastructure. We are seeking a talented Solutions Engineering team member to partner with clients, uncover requirements, and work closely with our engineering teams to create roadmaps, architect solutions, and execute on them.About the RoleThis entrepreneurial challenge offers you the opportunity to...


  • Vancouver, British Columbia, Canada Disability Solutions Full time

    OverviewLululemon is a leading performance apparel company, and our Global Brand Technology team oversees technology solutions for digital asset management, social impact, and ambassador programs. We are seeking an experienced Senior Architect to lead the solution design of features spanning applications and services across teams.SalaryThe estimated annual...


  • Vancouver, British Columbia, Canada Planview GmbH, Software & Consulting Full time

    As a pioneer in work and resource management, Planview empowers organizations to accelerate their goals by providing comprehensive solutions for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management.We help our customers from need to speed, from passion to progress,...


  • Vancouver, British Columbia, Canada Osi Digital Inc Full time

    Job Overview:We are seeking a seasoned NetSuite ERP Implementation Specialist to join our team at Osi Digital Inc.About the Role:This full-time position offers an estimated salary of $120,000 - $150,000 per annum, depending on experience and qualifications.Key Responsibilities:Collaborate with stakeholders to design and implement complex ERP processes that...


  • Vancouver, British Columbia, Canada Ledcor Construction, Inc. Full time

    Job SummaryWe are seeking a skilled Digital Communications Specialist to join our Corporate Communications team at Ledcor Construction, Inc. This role will focus on promoting the company's employer brand and employment opportunities through various digital channels.Main ResponsibilitiesDevelop engaging content for social media platforms and digital...


  • Vancouver, British Columbia, Canada Microsoft Canada Full time

    **Microsoft Canada: A Leader in Digital Innovation**">At Microsoft Canada, we are committed to empowering every person and organization on the planet to achieve more. As a leader in digital innovation, we are constantly pushing the boundaries of what is possible with technology.">**Job Description:**">We are seeking a highly skilled Digital Product...


  • Vancouver, British Columbia, Canada CRAFT Beer Market Full time

    About UsCRAFT Beer Market is a dynamic and innovative dining experience that combines community, quality, and local brews. We are passionate about delivering an unforgettable experience to our customers.Job SummaryWe are seeking a highly skilled Digital Marketing Specialist to join our team in Vancouver, BC. The ideal candidate will have 1-2 years of...


  • Vancouver, British Columbia, Canada QDStaff Full time

    Job OverviewWe are seeking a highly skilled Digital Art Specialist to join our team at QDStaff. As a Mobile Game Illustrator, you will be responsible for creating high-quality art assets for mobile video slot applications.About the RoleThis is an exciting opportunity to work in a fast-paced and dynamic environment where you will have the freedom to express...


  • Vancouver, British Columbia, Canada Live Nation Full time

    Job OverviewWe are seeking a highly motivated Digital Marketing Specialist to join our team in the Canadian market. This role will be responsible for executing paid media bookings across multiple campaigns, including digital and traditional media.


  • Vancouver, British Columbia, Canada Abercrombie and Fitch Co. Full time

    Abercrombie & Fitch Co. is a global leader in the retail industry, dedicated to providing exceptional customer experiences through our curated lifestyle offerings.We are seeking an experienced Asset Protection Specialist to join our team. As an Asset Protection Specialist, you will play a critical role in protecting our assets and ensuring the integrity of...


  • Vancouver, British Columbia, Canada Creator Full time $55,000 - $70,000

    We're seeking a highly organized and communicative Digital Marketing Professional to join our team at Creator. Our agency services team collaborates with global brands like Oakley, Groupon, and Fanatics, delivering impactful social media campaigns through our software platform.In this role, you'll work closely with campaign specialists to ensure seamless...


  • Vancouver, British Columbia, Canada Canaccord Genuity Group Inc. Full time

    Job DescriptionWe are seeking a highly skilled Digital Content Marketing Specialist to join our team at Canaccord Genuity Group Inc. in Vancouver, BC.OverviewThe Cash Management Group is a high-performing team of finance professionals who manage over $5 billion in client assets. We're looking for someone who shares our values and can think creatively to...


  • Vancouver, British Columbia, Canada Intact Full time

    OverviewWe are seeking a highly skilled Digital Underwriting Specialist to join our growing team. As a key member of our organization, you will play a crucial role in shaping the future of our company while achieving success in a dynamic and collaborative environment.About the RoleThe Digital Underwriting Specialist will be responsible for supporting...


  • Vancouver, British Columbia, Canada Ledcor Full time

    Job Overview:The Ledcor Group of Companies, a leading North American construction company, is seeking a Digital Communications Specialist to join its Corporate Communications team.Responsibilities:Develop and implement digital marketing strategies to promote the employer brand and employment opportunities.Create engaging content for various social media...


  • Vancouver, British Columbia, Canada Ascendion Full time

    Ascendion, a full-service digital engineering solutions company, empowers clients to thrive in the digital landscape. With expertise spanning software platforms, cloud solutions, data analysis, experience design, and talent development, we accelerate transformation for Fortune 500 clients.About UsWe foster a culture built on opportunity, inclusion, and...


  • Vancouver, British Columbia, Canada Saje Natural Wellness Full time

    **About Saje Natural Wellness**We're a purpose-driven, people-first organization where collaboration, innovation, and entrepreneurial mindsets thrive. Our mission is to blend the superpower of plants so you can remedy real life, naturally.**Job Summary**We're seeking a highly skilled Director of Digital Transformation to join our team. In this role, you will...