Site Reliability Engineer

1 week ago

Montreal, Quebec, Canada SAP SE Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at SAP SE. As a key member of our Cloud Infrastructure team, you will play a critical role in ensuring the reliability and performance of our cloud-based services.

Key Responsibilities
  • Act as a technical expert during live site incidents, investigating and resolving issues on a deep technical level.
  • Drive root cause analysis and implement improvements to prevent issues from reoccurring.
  • Perform in-depth troubleshooting and log analysis to identify and resolve complex issues in accordance with internal and external SLAs.
  • Design and implement software-based solutions to enhance service reliability and stability.
  • Enhance infrastructure and platform monitoring by gathering system metrics and implementing tools for recovery.
  • Collaborate closely with development teams to integrate and implement outputs from postmortems and product improvements.
  • Stay up-to-date with the latest development increments and technologies.
  • Develop and maintain technical documentation.
  • Advocate and apply SRE best practices.
  • Participate in the on-call rotation to react to major incidents.
Requirements
  • Experience with Kubernetes and a good understanding of container technologies.
  • Understanding of modern cloud architectures, with experience with Cloud Platforms such as AWS, Azure, or GCP.
  • Scripting skills, CI/CD (Concourse, GitHub Actions, or ArgoCD) - enthusiasm for automation.
  • Ability to work efficiently in emergency situations and analyze problems in a global team setup.
  • Excellent team player, passionate about work, self-motivated, and driven.
  • Excellent communication skills - precise and fact-based.
  • Fluency in English, basic French.
Preferred Qualifications
  • Coding experience with Python, Bash, or GO.
  • CKA/CKAD/CKS certifications.
  • Experience with Unix/Linux operating systems.
  • Experience with modern monitoring, logging, and alerting tools (Grafana, Prometheus, Kibana, Loki, Splunk On-Call, or Dynatrace).
  • Security best practices for application development and operations in a public Cloud Environment.
  • Contribution to open-source projects.
About SAP SE

SAP SE is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, driven by a purpose to help the world run better and improve people's lives.

Our Culture

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

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