Senior Hospitality Operations Manager

6 days ago


Niagara Falls, Ontario, Canada EightSix Network Full time
Job Title: Senior Hospitality Operations Manager

A competitive pay package awaits a skilled and experienced hospitality professional to take on the role of Senior Hospitality Operations Manager at The Highlander Inn in Niagara Falls, Ontario.

This is an exciting opportunity for someone who thrives in fast-paced environments and has a proven track record of ensuring seamless day-to-day operations.

We are looking for an individual with exceptional organizational, interpersonal, and communication skills to lead our team and drive results. The ideal candidate will possess strong written and verbal communication skills, a mature attitude, and a professional work ethic.

The successful applicant will have 6-12 months of experience in a similar role and be able to work effectively in a professional environment. They will also have the ability to multitask, prioritize, and coordinate multiple projects with multiple individuals.

In addition, the right candidate will have excellent Microsoft Office skills (Outlook, Word, PowerPoint, and Excel) and be able to adapt quickly to changing situations.

Key Responsibilities:

  • Coordinate, assign, and review the work of clerks and other employees
  • Establish work schedules and procedures and co-ordinate activities with other departments
  • Hire and train staff in job duties, safety procedures, and motel policies
  • Assist guests with special needs
  • Ensure smooth operation of computer systems, equipment, and machinery, and arrange for maintenance and repair work when required
  • Requisition materials and supplies
  • Resolve work-related issues and prepare and submit progress reports

What We Offer:

  • A competitive salary of $28.40 per hour
  • A great work environment and a supportive team
  • The opportunity to work in a fast-growing company with a five-star customer service focus


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