Medical Support Assistant
4 weeks ago
Cumberland Village Health Care is a healthcare institution that prioritizes patient-centered care. We are seeking a highly skilled and compassionate Medical Support Assistant to join our team.
Job SummaryThe Medical Support Assistant will play a vital role in providing exceptional patient care and administrative support. This is a full-time opportunity for a detail-oriented individual who is passionate about delivering high-quality patient services.
Key Responsibilities- Provide warm and welcoming greetings to patients and clients, directing them to the appropriate service areas.
- Offer basic information to clients and the public, ensuring a smooth and efficient experience.
- Process and obtain necessary information for customer service, ensuring accuracy and attention to detail.
- Operate the switchboard or telephone system, handling calls and messages with professionalism.
- Record and relay important information, ensuring seamless communication within the team.
- Schedule and confirm appointments, ensuring timely and efficient scheduling.
- Perform a range of clerical duties, including filing, sorting, and distributing mail.
- Answer telephone calls, relaying messages and taking messages as needed.
- Enter data into electronic systems, maintaining accuracy and attention to detail.
- Provide exceptional customer service, addressing patient concerns and needs.
To succeed in this role, you will need:
- Post-secondary education in a related field or equivalent experience.
- Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
- Ability to work independently and as part of a team, with a strong focus on patient care.
- Strong organizational and time management skills, with attention to detail and accuracy.
- Proficiency in MS Office and electronic medical records systems.
Cumberland Village Health Care offers a competitive salary and a comprehensive benefits package, including:
- Health benefits, including dental and vision care.
- Free parking available on site.
We welcome applications from motivated and compassionate individuals who are passionate about delivering exceptional patient care. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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