Medical Office Assistant
3 weeks ago
Cumberland Village Health Care is seeking a skilled Medical Office Assistant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and visitors. Your duties will include greeting patients, directing them to the appropriate contact or service area, and providing basic information to clients and the public.
You will also be responsible for obtaining and processing information required to provide customer service, operating the switchboard or telephone system, and recording and relaying information. Additionally, you will schedule and confirm appointments, perform clerical duties such as filing and sorting and distributing mail, and answer telephone calls and messages.
Our ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently in a fast-paced environment. You will also have the ability to multitask, prioritize tasks, and maintain attention to detail. If you are a team player with a positive attitude and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Greet patients and visitors, and direct them to the appropriate contact or service area
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate the switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone calls and messages
Requirements:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Or equivalent experience
- Ability to work independently in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize tasks, and maintain attention to detail
What We Offer:
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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