Environmental Operations Manager
3 weeks ago
We are seeking an Environmental Operations Manager to oversee collection operations, including direct service and non-direct service contracts. The successful candidate will work directly with collection service providers and stakeholders to ensure operational policies and practices are clearly communicated and followed.
This role will lead the implementation of collection projects in designated regions of the province for all types of collection. The Manager will provide oversight of operational activities provided by collection service providers, define strategic priorities, maintain compliance and material quality, and optimize value-generating relationships.
Main Responsibilities:
- Be the primary contact for collection service providers and manage all aspects of collection systems in a defined region of the province.
- Manage and build relationships with collectors and oversee program operations, including in-field training, site visits, and managing escalations as necessary.
- Leverage relationships to teach, train, troubleshoot, problem solve, collaborate, implement, learn, and resolve key operational and program plan issues and objectives.
- Actively monitor field reports, collection data, contamination results, and other sources of information to identify collectors with highest priority compliance and quality assurance issues.
Program Development and Maintenance:
- Participate in the development and roll-out of vendor standards, scorecards, and protocols to define operating standards, document templates, and design.
- Collaborate with team members to gather information, conduct research and analysis, test ideas and conclusions, and develop plans and strategies necessary to achieve program objectives.
- Develop and refine policies and procedures on issues of shared concern with Direct Service local governments and ensure consistent application by all parties.
Interpersonal/Communications:
- Coordinate with Recycle BC team, post-collection service provider, and Circular Materials as required on implementation of collection service provider changes, modifications to vendor standards, and promotion & education campaigns.
- Work closely with Collection team members to develop plans and processes for effective field and contractor oversite; develop and ensure necessary information and resources are used consistently to facilitate collection site communication, training & other support.
- Collaborate with the Post Collection team for effective and efficient supply chain oversite and optimization of program operations.
Requirements:
- Post-secondary education related to environmental studies, sustainability, supply chain, operations, or related disciplines.
- At least 5 years of experience in an operations environment, preferably with supply chain experience in a business or private sector/municipal sector waste management environment.
- Ability to conduct detailed analysis and provide summaries and recommendations.
- Strong negotiation and conflict resolution skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and ability to build strong relationships.
- Proficiency in MS Office Excel, Word, and PowerPoint, and strong operational software management capabilities.
Estimated Salary: $80,000 - $110,000 per year, depending on experience and qualifications. We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging opportunity, please apply.
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