Customer Service Coordinator Refrigeration

1 week ago


Oak Ridge, Tennessee, Canada Ventilation Volmair inc. Full time

The Customer Service Coordinator Refrigeration role at Ventilation Volmair inc. is a fantastic opportunity for individuals seeking a dynamic and autonomous work environment.

About Us

Our company, Ventilation Volmair inc., is dedicated to providing top-notch services in the refrigeration industry. We prioritize our employees' well-being and offer a supportive work environment that fosters growth and development.

As a Customer Service Coordinator Refrigeration, you will be responsible for receiving customer requests, preparing quotes, and distributing workload among service technicians. Your excellent communication skills will enable you to effectively respond to customer inquiries via phone and email.

Key Responsibilities
  • Receive and process customer requests, prepare quotes, and distribute workload among service technicians
  • Respond to customer inquiries by phone and email
  • Prepare work orders and establish schedules for work planning
  • Prepare quotes and purchase materials
  • Support service refrigeration technicians in complex quote processes
  • Invoice work and perform other related tasks
Requirements

To succeed in this role, you must possess:

  • Relevant training in estimating, refrigeration, administration, or a related field (an asset)
  • Experience and knowledge in the refrigeration industry (an asset)
  • Mastery of software such as Eye on Task (an asset)
  • Excellent command of the French language, both written and spoken, mandatory
  • Functional English language skills
  • Proficiency in MS Office suite (Excel, Word, and Outlook)
Benefits and Perks

We offer a range of benefits to support your career growth and well-being:

  • Full-time permanent position with flexible hours
  • Salary based on experience
  • Four weeks of vacation time, including Christmas and construction breaks
  • Company-provided cell phone
  • Possibility of career advancement

Estimated annual salary: $60,000 - $80,000 CAD, depending on experience and qualifications.


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