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Business Development Representative

2 months ago

Edmonton, Alberta, Canada All Weather Windows Full time
Job Description

Job Title: Account Manager

Job Summary:

We are seeking a highly motivated and experienced Account Manager to join our team at All Weather Windows. The successful candidate will be responsible for maintaining strong relationships with our existing customers, identifying new business opportunities, and driving sales growth within their assigned regional sales territory.

Key Responsibilities:

  • Portfolio Management:
    • Oversee and manage multiple portfolios with attention to detail.
    • Maintain relationships with All Weather Windows' customers and ensure their needs and expectations are met.
    • Stay updated on product costs, discounts, and project details.
    • Schedule regular customer meetings and follow-ups.
    • Report to Sales management on account status and opportunities.
    • Identify and manage high-risk customers.
  • Customer Service:
    • Deliver exceptional customer service and handle quoting processes.
    • Manage customer expectations and educate them on appropriate products and services.
    • Negotiate contracts to maximize profit and preserve relationships.
    • Ensure accurate CRM data for post-sales support.
    • Manage expectations regarding product delivery and service.
  • Business Development:
    • Develop new business with existing customers and identify growth opportunities.
    • Identify and pursue new business prospects within the territory.
  • Marketing Support:
    • Represent All Weather Windows at industry events and trade shows.
    • Attend meetings to enhance company visibility and customer awareness.
    • Engage in training to broaden industry knowledge.

Requirements:

  • Minimum 2 years' experience in an account management role, with business development experience.
  • Ability to deliver exceptional account management and customer satisfaction.
  • Related education in marketing, communications, sales, business, or equivalent is strongly preferred.
  • Strong communication skills, persuasion, and negotiation skills are required.
  • Ability to work within an ERP/CRM system is required.
  • Ability to conduct in-depth sales presentations, including product demonstrations, is required.
  • Microsoft Office (Excel, Word, PowerPoint, Outlook) experience is required.
  • Class 5 driver's license along with a clear driver's abstract is required.
  • Must pass pre-employment Drug & Alcohol Testing.

About All Weather Windows:

We are a dynamic leader in the window and door industry in Canada, with a strong commitment to employee satisfaction and growth. We foster an inclusive environment that attracts talented individuals and celebrates diversity, equity, and inclusion. If you are a motivated and experienced professional looking for a challenging role with opportunities for growth, we encourage you to apply.