Energy Account Growth Specialist

21 hours ago


Calgary, Alberta, Canada Rystad Energy Full time

Rystad Energy, a leading energy research and business intelligence company, seeks an experienced Energy Account Growth Specialist to join its Calgary-based Sales & Marketing team.

Role Overview

The successful candidate will be responsible for growing client relationships in the region by providing critical services to the company's Sales & Marketing team. This includes collaborating with Account Managers on a portfolio of accounts to ensure each relationship is growing and developing.

Key Responsibilities
  • Serve as primary post-sale point of contact to develop strong customer advocates and become a trusted advisor to our clients.
  • Jointly define success criteria with clients by understanding their business challenges in order to best manage product adoption.
  • Create and execute Engagement Plans that set the vision for onboarding, strategic adoption, and retention to align with the business needs and goals of the clients.
  • Monitor client health, adoption metrics, and renewal metrics.
  • Develop an understanding of Rystad Energy products and services to proactively increase clients' adoption and expansion.
  • Provide new client onboarding, including delivering engaging, customized product demos based on clients' requirements.
  • Discover opportunities for additional products and services.
  • Collaborate with internal cross-functional teams to ensure clients' technical/analytical needs are resolved in a timely manner.
  • Partner with Account Managers to provide insights on client health with a focus on adoption, growth, and retention.
  • Provide client feedback to internal teams, including Product Managers and Client Solutions.
  • Participate in industry and networking events to grow the Rystad Energy brand.
  • Maintain and leverage all client data and interaction records using internal sales tools (eg. CRM system).
Requirements
  • Bachelor's degree required.
  • Experience in growing client satisfaction, adoption, and retention is highly desired.
  • Experience working with database products or SaaS is an advantage.
  • Energy and/or Financial background is preferred.
  • Experience in teams with multiple stakeholders.
  • Ability to prioritize and multitask, excellent organizational skills.
  • Excellent written and verbal communication skills.
  • Analytical mindset.
  • Microsoft Office skills (Word, Excel, and PowerPoint).
Benefits and Compensation

This position offers a competitive salary range of $80,000 - $110,000 per year, commensurate with experience. Benefits include medical, dental, and vision coverage, 401(k) plan, and paid time off.



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