Energy Account Growth Specialist
21 hours ago
Rystad Energy, a leading energy research and business intelligence company, seeks an experienced Energy Account Growth Specialist to join its Calgary-based Sales & Marketing team.
Role OverviewThe successful candidate will be responsible for growing client relationships in the region by providing critical services to the company's Sales & Marketing team. This includes collaborating with Account Managers on a portfolio of accounts to ensure each relationship is growing and developing.
Key Responsibilities- Serve as primary post-sale point of contact to develop strong customer advocates and become a trusted advisor to our clients.
- Jointly define success criteria with clients by understanding their business challenges in order to best manage product adoption.
- Create and execute Engagement Plans that set the vision for onboarding, strategic adoption, and retention to align with the business needs and goals of the clients.
- Monitor client health, adoption metrics, and renewal metrics.
- Develop an understanding of Rystad Energy products and services to proactively increase clients' adoption and expansion.
- Provide new client onboarding, including delivering engaging, customized product demos based on clients' requirements.
- Discover opportunities for additional products and services.
- Collaborate with internal cross-functional teams to ensure clients' technical/analytical needs are resolved in a timely manner.
- Partner with Account Managers to provide insights on client health with a focus on adoption, growth, and retention.
- Provide client feedback to internal teams, including Product Managers and Client Solutions.
- Participate in industry and networking events to grow the Rystad Energy brand.
- Maintain and leverage all client data and interaction records using internal sales tools (eg. CRM system).
- Bachelor's degree required.
- Experience in growing client satisfaction, adoption, and retention is highly desired.
- Experience working with database products or SaaS is an advantage.
- Energy and/or Financial background is preferred.
- Experience in teams with multiple stakeholders.
- Ability to prioritize and multitask, excellent organizational skills.
- Excellent written and verbal communication skills.
- Analytical mindset.
- Microsoft Office skills (Word, Excel, and PowerPoint).
This position offers a competitive salary range of $80,000 - $110,000 per year, commensurate with experience. Benefits include medical, dental, and vision coverage, 401(k) plan, and paid time off.
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