Housekeeping Team Lead
3 weeks ago
About the Role
The Housekeeping Supervisor at Gateway Casinos & Entertainment Limited is responsible for ensuring the day-to-day execution and flow of the housekeeping team. This role involves supervising the quality and efficiency of operations, inspiring a team to deliver exceptional guest experiences, and maintaining high standards.
Key Responsibilities
- Oversee operations of the Housekeeping Department and ensure departmental productivity objectives and service quality standards.
- Establish and maintain cost-control system for linen and cleaning supplies inventories.
- Oversee budgeting, ordering, and receiving of supplies.
- Inspect and manage the quality of housekeeping services within set timelines.
- Schedule staff according to productivity standards and forecasted occupancy.
- Comply and report information on housekeeping activities and expenses.
- Communicate with Guest Services on the status of guest rooms.
- Provide training and career development for housekeeping staff.
- Conduct performance evaluations and provide feedback for employees.
- Provide input to the department's annual budget, monitor and report variances against plan, and keep track of labor costs.
- Comply with Hotel Policies and Procedures for security and emergency procedures.
Requirements
- Minimum 1 year of experience working in a 3+ star hotel as a Housekeeping Supervisor.
- Previous supervisory experience including scheduling, training, development, performance appraisals, and administering disciplinary actions.
- Superior people management skills, customer service, conflict resolution skills, and dedication to customer satisfaction.
- Excellent communication, organizational, and problem-solving skills.
- Committed to results through flexible scheduling, consistent follow-up, and leadership by example.
- Highly productive, energetic, attentive to detail, and a positive attitude.
About Us
Gateway Casinos & Entertainment Limited is a dynamic and fun work environment that celebrates and empowers our team members. We offer ongoing training and leadership programs, as well as career advancement opportunities across our 27 locations. Our employees thrive in a dynamic and fun environment, working with great people and being recognized for their unique contributions.
-
Housekeeping Team Lead
7 days ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout This RoleGateway Casinos & Entertainment Limited is seeking a highly skilled and experienced Housekeeping Supervisor to lead our housekeeping team. If you have a passion for cleanliness, organization, and exceptional customer service, we want to hear from you.ResponsibilitiesOversee the day-to-day operations of the housekeeping team, ensuring quality...
-
Housekeeping Team Lead
4 weeks ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleGateway Casinos & Entertainment Limited is seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Casino Rama Resort. As a key member of our housekeeping team, you will be responsible for ensuring the day-to-day execution and flow of the housekeeping operations, supervising quality and efficiency of services, and...
-
Housekeeping Team Lead
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleGateway Casinos & Entertainment Limited is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Casino Rama Resort. As a key member of our housekeeping team, you will be responsible for ensuring the day-to-day execution and flow of the housekeeping operations, supervising quality and efficiency of services, and...
-
Housekeeping Team Lead
4 weeks ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleGateway Casinos & Entertainment Limited is seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Casino Rama Resort. As a key member of our housekeeping team, you will be responsible for ensuring the day-to-day execution and flow of the housekeeping operations, supervising quality and efficiency of services, and...
-
Housekeeping Team Lead
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleGateway Casinos & Entertainment Limited is seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Casino Rama Resort. As a key member of our housekeeping team, you will be responsible for ensuring the day-to-day execution and flow of the housekeeping operations, supervising quality and efficiency of services, and...
-
Housekeeping Team Lead
2 weeks ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryGateway Casinos & Entertainment Limited is seeking a highly skilled Housekeeping Supervisor to join our team at Casino Rama Resort. As a key member of our housekeeping team, you will be responsible for ensuring the day-to-day execution and flow of the housekeeping department, supervising quality and efficiency of operations.Key...
-
Housekeeping Department Lead
4 days ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleThe Housekeeping Supervisor is responsible for overseeing the daily operations of the Housekeeping Department, ensuring the delivery of exceptional guest experiences and maintaining high standards of cleanliness and organization. This role involves supervising a productive team, inspiring them to deliver outstanding results, and maintaining a...
-
Housekeeping Supervisor
5 months ago
Rama, Canada Casino Rama Resort Full time**Job Type: Full-Time** **The Gateway to Your Future** The Housekeeping Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of property wide cleaning and laundry, its activities and its resources. The Housekeeping Supervisor must uphold our core values of delivering Diamond Service while...
-
Housekeeping Supervisor
1 month ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleThe Housekeeping Supervisor is a key member of our team at Gateway Casinos & Entertainment Limited, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry operations.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Supervisor
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleThe Housekeeping Supervisor is a key member of our team at Gateway Casinos & Entertainment Limited, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry operations.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Supervisor
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleThe Housekeeping Supervisor is a key member of our team at Gateway Casinos & Entertainment Limited, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry operations.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Supervisor
1 month ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeAbout the RoleThe Housekeeping Supervisor is a key member of our team at Gateway Casinos & Entertainment Limited, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry operations.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Supervisor
3 weeks ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryGateway Casinos & Entertainment Limited is seeking a skilled Housekeeping Supervisor to join our team at Casino Rama Resort. As a Housekeeping Supervisor, you will be responsible for overseeing the day-to-day operations of the Housekeeping Department, ensuring the quality and efficiency of our services.Key ResponsibilitiesOversee the operations of...
-
Housekeeping Supervisor
5 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeDescription Position at Casino Rama Resort Job Type: Full-Time The Gateway to Your Future The Housekeeping Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of property wide cleaning and laundry, its activities and its resources. The Housekeeping Supervisor must uphold our...
-
Housekeeping Supervisor
4 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeDescription Position at Casino Rama Resort Job Type: Part-Time The Gateway to Your Future Are you an energetic leader with a deep appreciation for cleanliness and organization? Do you love working with and guiding a productive team? Are you adaptable and dependable? If so, Gateway wants to hear from you. The Housekeeping Supervisor ensures the...
-
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob Title/Classification: HousepersonDepartment: Hotel HousekeepingEmployment Type: Part-TimeWages: $17.03 (Start Rate), $19.16 (520-Hour Rate), $21.29 (1-Year Rate)Important Information: Bargaining unit members will be considered first for this position. The successful applicant must possess the necessary skills, abilities, and knowledge to perform the...
-
Housekeeping Supervisor
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryThe Housekeeping Supervisor is a key member of the resort's operations team, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry, its activities and its resources.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Supervisor
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryThe Housekeeping Supervisor is a key member of the resort's operations team, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry operations.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental Services, Hotel...
-
Housekeeping Manager
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryThe Housekeeping Supervisor is a key member of the resort's operations team, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry, its activities and its resources.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
-
Housekeeping Manager
2 months ago
Rama, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryThe Housekeeping Supervisor is a key member of the resort's operations team, responsible for ensuring a positive guest experience through effective and efficient support and supervision of property-wide cleaning and laundry, its activities and its resources.Key ResponsibilitiesOversee property-wide cleaning operations, including Environmental...
