Housekeeping Supervisor

4 months ago

Rama, Canada Gateway Casinos & Entertainment Limited Full time

Description

Position at Casino Rama Resort

Job Type: Part-Time

The Gateway to Your Future
Are you an energetic leader with a deep appreciation for cleanliness and organization? Do you love working with and guiding a productive team? Are you adaptable and dependable? If so, Gateway wants to hear from you. The Housekeeping Supervisor ensures the day-to-day execution and flow of the housekeeping team, supervising quality and efficiency of operations. You will inspire a team to deliver exceptional guest experiences and maintain our high standards. Take your career to the next level with this exciting leadership opportunity.

We Provide

Full benefits package for full-time employees Retirement savings plan Exciting, supportive and fun work environment Family and friends discounts on travel, tech, food, beverage, and fitness Development and training opportunities


Key Responsibilities

Oversees operations of the Housekeeping Department and ensures departmental productivity objectives and service quality standards. Establishes and maintains cost-control system for linen and cleaning supplies inventories. Oversees budgeting, ordering and receiving of supplies. Inspects and manages the quality of housekeeping services within set timelines. Schedules staff according to productivity standards and forecasted occupancy. Complies and reports information on housekeeping activities and expenses. Communicates with Guest Services on the status of guest rooms. Provides training and career development for housekeeping staff. Conduct performance evaluations and provides feedback for employees. Provides input to the department’s annual budget, monitors and reports variances against plan, and keeps track of labour costs. Complies with Hotel Policies and Procedures for security and emergency procedures.


What You Bring

Minimum 1 year of experience working in a 3 + star hotel as a Housekeeping Supervisor. Previous supervisory experience including scheduling, training, development, performance appraisals and administering disciplinary actions. Superior people management skills, customer service, conflict resolution skills and dedication to customer satisfaction. Excellent communication, organizational and problem-solving skills. Committed to results through flexible scheduling, consistent follow-up and leadership by example. Highly productive, energetic, attentive to detail and a positive attitude.


Why Work for Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.

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