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Senior Retail Operations Manager
1 month ago
We are seeking a highly skilled and experienced Senior Retail Operations Manager to lead our retail store team at Global Pet Foods. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the store, ensuring excellent customer service, and driving sales growth.
About You- You have a strong background in retail management, preferably with experience in a fast-paced environment.
- You possess excellent leadership skills, with the ability to motivate and train staff to achieve high standards.
- You have a keen eye for detail and can maintain accurate records and reports.
- You are able to work independently and as part of a team, adapting to changing priorities and deadlines.
- Sales and Customer Service:
- To maximize sales through effective merchandising, visual displays, and promotional activities.
- To ensure that all customers receive an exceptional shopping experience, responding promptly to their needs and resolving any issues.
- To lead and motivate a team of retail staff, providing guidance and support to help them meet their goals.
- To recruit, train, and develop new staff members to ensure a smooth transition into the business.
- To manage the day-to-day operations of the store, including opening and closing procedures, stock control, and inventory management.
- To maintain a clean and safe working environment, adhering to company policies and health and safety regulations.
- To analyze sales data and other metrics to identify trends and opportunities for improvement.
- To prepare regular reports on store performance, highlighting successes and areas for development.
- A competitive salary of $65,000 per annum, plus bonuses based on performance.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career advancement within the company.
- A dynamic and supportive work environment.
