Commercial Claims Specialist

6 days ago


Markham, Ontario, Canada GGB - Global Full time
About the Role

We are seeking a highly skilled Commercial Claims Specialist to join our team at GGB - Global. As a key member of our claims division, you will be responsible for providing exceptional claims service and advocacy to our clients.

Key Responsibilities
  • Intake and reporting of new claims to insurance companies
  • Providing claims counselling to insureds in a professional and compassionate manner
  • Advocating on claims as needed on behalf of clients with insurers
  • Data input using the EPIC Broker Management System
  • Maintaining, coordinating, and updating client documents
  • Leading claim analysis meetings with commercial clients and/or Client Solutions Team
  • Collaborating with Loss Control Adjusters to establish or modify existing programs
  • Liaising between insured and insurance carrier during settlement negotiations
  • Documenting and acting on incoming communication in a timely fashion
  • Attending client meetings within the GTA as requested by management
  • Mentoring new team members and facilitating onboarding within the claims department
About You
  • Claims adjusting experience or commercial broker including claims advocacy
  • RIBO, CAIB, CIP designations an asset or courses completed towards designations
  • Prior commercial insurance and/or claims experience required
  • Comprehensive and effective verbal/written communication skills
  • Excellent time management and organisational skills
  • High attention to detail and accuracy
  • Ability to multi-task between a variety of tasks, projects, and deadlines
  • Proficient in Microsoft Office products
  • Experience with EPIC and/or an electronic filing system an asset
What We Offer
  • Competitive salary
  • Great teams and exciting career opportunities
  • Flexible medical & dental coverage
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP, TFSA, pension, and more
  • Employee Stock Purchase Plan
  • Educational expense reimbursement
  • Employee assistance programs
  • Discounted gym membership
  • Opportunity for flexible work arrangements
  • Paid sick days & personal days
  • Paid Time Off to Volunteer
  • Employee education recognition program
  • Employee referral bonus program
  • LifeWorks Employee Assistance Program
  • Matching Gift Program
Our Commitment to Inclusion and Diversity

We value inclusion and diversity at GGB - Global. We believe that our employees' diverse identities, experiences, and talents are essential to serving our clients and communities. We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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