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Program Director, Aviation Infrastructure

2 months ago


Toronto, Ontario, Canada Mace Full time

About Mace

Mace is a leading global construction and infrastructure company that delivers complex projects across the globe. Our purpose is to redefine the boundaries of ambition, creating places that are responsible and bring transformative impact to our people, communities, and societies.

About the Role

We are seeking an experienced Program Director to lead our Aviation Infrastructure program in Toronto, Canada. As a key member of our team, you will be responsible for delivering a multi-billion-dollar aviation infrastructure project that aims to revolutionize the airport into one of the most advanced, sustainable, and passenger-friendly facilities in the world.

Key Responsibilities

  • Strategic Program Delivery
    • Ensure all program activities are aligned with the overall vision and strategic objectives, providing clear strategic direction and monitoring progress towards these goals.
    • Establish and maintain a robust program delivery environment encompassing people, organization, process, information, and technology to optimize efficiency and effectiveness.
    • Assemble a highly skilled project team with the right experience, capabilities, and technical competency, including appointing external specialists as necessary.
  • Performance Improvement
    • Improve performance from the baseline by optimizing resource allocation, and continuously monitoring, reviewing, and evaluating activities, systems, and methodologies.
    • Develop and implement metrics to measure and enhance program performance, ensuring continuous improvement and excellence in delivery.
  • Client and Stakeholder Engagement
    • Serve as a key contact for the executive team, ensuring efficient governance and gaining organizational support for program activities.
    • Manage key client relationships through effective communication, constructive challenge, and consistent interface, ensuring high levels of client satisfaction.
    • Act as the public face of the program, representing it to external stakeholders and chairing executive steering group meetings.
  • Safety, Quality, and Compliance
    • Direct and maintain exceptional safety standards, promoting Mace's value of Safety First, and ensuring the safety and wellbeing of all staff.
    • Uphold high standards of quality, cost, program, sustainability, governance, risk, stakeholder management, and program compliance.
    • Implement and maintain an effective risk management strategy, with appropriate management actions and risk treatments.
  • Program Documentation and Knowledge Sharing
    • Oversee the development and maintenance of comprehensive program documentation, including processes, procedures, plans, reports, registers, and lessons learned.
    • Actively promote knowledge sharing within the program team and across the organization, leveraging the full depth and knowledge of the business and Centres of Excellence.
  • Team Development and Service Excellence
    • Create and nurture a high-performing, inclusive team environment that encourages contribution, recognition, and continuous improvement.
    • Promote and influence quality and service excellence in all program interactions and conversations.
  • Commercial Viability
    • Ensure the program's operations are commercially viable, influencing the achievement of business objectives.
  • Environmental Responsibility
    • Work collaboratively towards the goal of net zero carbon transition, proactively identifying and managing associated carbon emissions and reductions during program delivery.
  • Thought Leadership
    • Provide thought leadership and expertise in program management and execution, driving innovation and best practices within the program and the wider organization.

Requirements

  • Extensive experience in the successful delivery phase of projects and programs in the aviation sector.
  • Deep property or infrastructure project management expertise.
  • Strong commercial and financial acumen.
  • Leadership and management experience of large, diverse teams.
  • Experience of managing relationships with key senior stakeholders.
  • Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

What We Offer

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.