Clinical Liaison

3 weeks ago

Toronto, Ontario, Canada Innomar Strategies Full time

At Innomar Strategies, we are seeking a highly skilled Clinical Liaison to join our team. As a Clinical Liaison, you will be responsible for serving as a single point of contact for physicians, educating them on various program services, and providing therapy guidelines to manage physician expectations with respect to reimbursement.

Key Responsibilities:

  • Provide exceptional customer service and interpersonal skills to physicians and their staff.
  • Manage multiple tasks and priorities at once, ensuring timely completion of necessary paperwork to obtain coverage.
  • Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation.
  • Provide ongoing updates to physicians on their patients and customize current program elements to meet the needs of assigned physicians.
  • Identify areas for risk and foster proactive, continued quality improvement.
  • Work collaboratively with other team members in various roles to coordinate the patient journey.
  • Participate in scheduled physician meetings with sales representatives and attend Continuous Medical Education events.
  • Regular travel to various physician offices and adhere to Performance Standards and Procedures required by the program.

Requirements:

  • Registered nurse (RN) or related degree may be considered (pharmacists, science degrees) or equivalent transferable skills.
  • Experience in public or private third-party reimbursement arena or pharmaceutical sales experience, managed care, or clinical support, or related experience an asset.
  • Bilingualism is an asset (requirement for province of Quebec).
  • Previous Case Manager experience an asset.
  • Basic CCPE an asset.

What We Offer:

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

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