Customer Success Specialist
2 weeks ago
We are seeking a highly skilled Customer Success Specialist to join our team at Flextrack Inc. As a key member of our recruitment operations team, you will play a critical role in ensuring the success of our clients' contingent workforce programs.
Key Responsibilities- Consult with hiring managers to ensure they are hiring for the right skills and resources at the most competitive rate.
- Provide market knowledge and guidance on legislative issues surrounding contingent workforce.
- Distribute requisitions to staffing vendors through our vendor management system (VMS).
- Screen resumes, coordinate interviews, and present offers to candidates.
- Conduct regular follow-ups with managers to ensure contract success and mitigate issues.
- Create and maintain candidate, client, and job records in VMS.
- Provide problem resolution for any variances from our predefined system or process.
- Support hiring managers and vendors on contract recruitment process and VMS.
- Develop and maintain operational reports and trend analysis for managers and executives.
- Ability to target, recruit, and identify specific candidates for assigned recruitment initiatives.
- Technical recruitment experience.
- Strong understanding of recruiting metrics, report development, and compliance analysis.
- Excellent communication and interpersonal skills.
- Superior time management and organizational skills.
- Ability to multi-task, solve problems, and work in a fast-paced environment.
Flextrack Inc is a cloud-based vendor management system designed by expert contingent workforce practitioners and technologists. We enable automation, control, and optimization of your changing workforce, bringing non-employee and employee data together to unlock the full potential of your strategic workforce.
We are a fast-paced work environment that values innovation, accountability, and result-focused goals. If you are a motivated and detail-oriented individual who is passionate about recruitment and contingent workforce management, we encourage you to apply for this exciting opportunity.
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