Restaurant Operations Manager
2 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at New York Fries. As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are met.
Key Responsibilities:
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales, and wastage
- Prepare food order summaries for the chef
- Supervise and check the assembly of trays
- Supervise and check the delivery of food trolleys
- Establish work schedules
- Train staff
- Supervise staff
- Participate in marketing plans and implementation
- Ensure health and safety regulations are followed
- Cost products and services
- Conduct performance reviews
- Balance cash and complete balance sheets, cash reports, and related forms
- Provide customer service
- Leading/instructing individuals
- Organize and maintain inventory
- Determine the type of services to be offered and implement operational procedures
- Set staff work schedules
- Plan and organize daily operations
- Evaluate daily operations
Requirements:
- 2 years to less than 3 years of experience in a similar role
- Secondary (high) school graduation certificate
- Excellent written communication skills
- Flexibility and a team player attitude
- Ability to work under pressure in a fast-paced environment
What We Offer:
- Dental plan
- Disability benefits
- Health care plan
- Bonus
- Life insurance
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