Restaurant Operations Manager

1 month ago


Sault Ste Marie, Ontario, Canada Soul Restaurants Canada Inc Full time
Job Title: Restaurant Operations Manager

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Soul Restaurants Canada Inc. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our fast food restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor staff performance and provide coaching and training to ensure that all team members are meeting their job expectations.
  • Plan and organize daily operations, including scheduling, inventory management, and supply chain logistics.
  • Set staff work schedules and ensure that all team members are aware of their responsibilities and expectations.
  • Supervise staff and ensure that all team members are following company policies and procedures.
  • Train staff on new procedures and policies, and provide ongoing training and development opportunities.
  • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Ensure that all health and safety regulations are followed and that the restaurant is maintained in a clean and safe environment.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide excellent customer service and ensure that all customers have a positive experience at our restaurant.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a fast food restaurant or similar environment.
  • Dental plan, disability benefits, health care plan, and vision care benefits.
  • Permanent employment with 40 hours per week.
  • English as the primary language of work.


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