Customer Service Representative

4 weeks ago

Burnaby, British Columbia, Canada Coast Capital Full time
Job Title: Member Service Representative

Coast Capital Savings is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, building strong relationships, and delivering a memorable experience.

Key Responsibilities:
  • Provide personalized service to members, addressing their financial needs and concerns.
  • Build strong relationships with members, understanding their financial goals and objectives.
  • Deliver a seamless member experience, ensuring that members feel valued and supported.
  • Stay up-to-date on Coast Capital's products and services, making recommendations to members as needed.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; post-secondary education an asset.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our members.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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