Department Manager
10 hours ago
Job Summary
The OMNI Department Manager will provide exceptional customer service by assisting customers in meeting their shopping needs. This will be achieved by contributing to the overall processes for Online Grocery and directly and through follow-up with OMNI Associates. As part of a team, this Associate will strategically plan and execute duties based on workload and customer traffic patterns.
Key Responsibilities
- Develop and train OMNI Associates to ensure they have the necessary skills to provide excellent customer service.
- Complete Back Office Setup, including reviewing Future Grocery Order Summary, Grocery Order Daily Pickup Report, and confirming daily orders.
- Check email and AMP+ for action items and complete tasks accordingly.
- Perform daily picks and post-pick activities, such as clearing and setting Service Stations, Tote Cleaning, and maintaining e-commerce cleaning standards.
- Lead by example, greeting customers in a polite and friendly manner, and assist by promoting products/services, locating merchandise, and making purchase decisions.
Requirements
Age – 16 or older
Accommodations
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
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