Hotel Front Desk Coordinator
5 hours ago
Ponderosa Motor Inn seeks a dedicated and detail-oriented Hotel Front Desk Coordinator to join our team.
Job DescriptionAs a Hotel Front Desk Coordinator, you will be the first point of contact for guests, providing exceptional service and ensuring a smooth check-in and check-out process. You will be responsible for:
- Registering arriving guests and assigning rooms efficiently
- Processing group arrivals and departures with accuracy
- Taking, canceling, and changing room reservations with ease
- Providing information on hotel facilities and services, as well as points of interest in the area
- Exchanging foreign currency with discretion
- Processing guests' departures, calculating charges, and receiving payments professionally
- Balancing cash and completing balance sheets, cash reports, and related forms accurately
- Maintaining an inventory of vacancies, reservations, and room assignments with attention to detail
- FOLLOWING emergency and safety procedures at all times
- Answering telephone calls and relaying messages promptly
Ponderosa Motor Inn is a reputable hotel chain committed to delivering exceptional customer experiences. We offer a competitive salary package, including an estimated annual salary of $43,000 - $55,000 based on industry standards and location factors.
RequirementsTo be successful in this role, you should have:
- A keen eye for detail and ability to work in a fast-paced environment
- Efficient interpersonal skills and a strong team player attitude
- Flexibility and reliability in meeting deadlines and working overtime when needed
We offer a range of benefits to support your growth and well-being, including opportunities for professional development, a positive work-life balance, and a collaborative work environment.
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