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Clinical Care Manager

4 weeks ago

Toronto, Ontario, Canada Baycrest Full time
Job Title: Clinical Care Manager

Baycrest is seeking a highly skilled Clinical Care Manager to lead our team of clinical staff in providing exceptional resident care and ensuring a safe environment for residents, staff, and visitors.

Key Responsibilities:
  • Assess, plan, and make decisions to resolve clinical and team issues
  • Support consultation with internal/external stakeholders on all aspects of services to residents
  • Coordinate, direct, and monitor operational activities within the assigned portfolio
  • Participate in recruitment, employee and labour relations, occupational and non-occupational injury/illness, performance management, training, and education
  • Oversee clinical care processes to ensure care delivery aligns with resident individualized plans and best practices
  • Promote and ensure standards of practice are achieved and evaluated
  • Ensure adherence to practices set out in the homes' required programs
  • Lead a required clinical program such as Falls Prevention, Skin & Wound Care, Continence & Bowel Management, Pain Management & Palliative Care, Responsive Behaviours, Prevention of Abuse, Medication Management, or Restorative Care
  • Contribute to the development of job routines for nursing personnel to ensure excellence in care provision and workplace satisfaction
  • Respond promptly to concerns of residents, family members, team members, and others to mediate a satisfactory response
Qualifications:
  • B.Sc.N Degree required
  • Current certificate of competence from the College of Nurses of Ontario required
  • Membership with Registered Nurses' Association of Ontario required
  • Current Basic Cardiac Life Support Certification (BCLS) –Level C required
  • Minimum of three (3) years related nursing experience required
  • Two (2) years supervisory experience in a LTCH setting required, including labour and employee relations experience
  • Excellent organizational, communication, planning, and time management skills required
  • Masters' Degree in Health Discipline preferred
  • Certificate in Gerontological nursing preferred
  • Proficiency in Microsoft Suite of Software, Point Click Care (PCC), MDS, RMR, and budgeting software preferred
  • Previous ADOC or DOC experience an asset
  • Experience in program planning, development, implementation, and evaluation an asset
  • Demonstrated critical thinking, analytical, decision-making, and problem-resolution skills
  • Demonstrated expertise in coaching and building capacity with individuals and teams
  • Demonstrated expertise in responsive behaviour management, PIECES or equivalent; crisis intervention and Dementia care an asset