Veeva Solution Lead

1 month ago

Markham, Ontario, Canada Astellas Pharma Inc. Full time
Job Title: Veeva Solution Lead

At Astellas Pharma Inc., we are seeking a highly skilled Veeva Solution Lead to join our team. As a key member of our organization, you will be responsible for leading the implementation and management of Veeva solutions to drive business process transformation and digital enablement.

Key Responsibilities:
  • Collaborate with business stakeholders to define and prioritize features and user stories that align with business goals and deliver maximum value.
  • Lead the adoption of new technologies and methodologies to enhance platform capabilities and performance.
  • Champion agile methodologies within the organization, promoting best practices and ensuring that agile principles are adhered to across teams.
  • Act as the primary liaison between agile teams and external stakeholders, communicating progress, challenges, and achievements effectively.
  • Participate in strategic planning sessions to align agile team efforts with long-term business objectives.
  • Lead retrospectives and other continuous improvement efforts to analyze team processes, identify areas for improvement, and implement changes that enhance productivity and quality.
  • Proactively identify and address risks that could impact the delivery of value, working with teams and stakeholders to develop mitigation strategies.
  • Define and track key performance indicators (KPIs) related to value delivery, team performance, and stakeholder satisfaction.
Requirements:
  • Advanced degree in a relevant field, such as Computer Science, Data Science, or Business Administration.
  • Minimum of 7 years of demonstrated relevant experience.
  • Business process understanding, including knowledge of Clinical/Regulatory Affairs operations and business processes.
  • Proven experience in specific end-to-end business processes and Enterprise Platform Solutions that digitally enable and empower business processes.
  • Excellent project management abilities, familiarity with Agile methodologies, and strong analytical and problem-solving skills.
  • Demonstrated experience working with business to define Epics/user stories/features and conducting impact analysis.
  • Presentation of technical solutions based on business requirements of the Veeva system.
  • Support for technical upgrades on a quarterly basis, including conducting technical impact assessments and addressing technical issues.
  • Support for system deliverables and provision of technical feedback during internal and external Veeva Clinical system audits.
  • Collaboration with the internal privacy and security team to assess Personal Information requests and act in accordance with privacy laws.
  • Maintenance and reporting of issues, as well as effective communication with stakeholders during project/enhancement phases, service disruptions, and technical upgrades.
  • Leadership without authority and escalation point for customer issues.
  • Knowledge of support processes, including Incident Management and Problem Management.
Preferred Qualifications:
  • 3-5 years of demonstrated experience with Veeva Vault Clinical/Regulatory.
  • Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery.
Working Environment:

This position is remote and based in Ontario, Canada. At Astellas Pharma Inc., we recognize the importance of work/life balance and offer a hybrid working solution that allows time to connect with colleagues at the office while also working from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver.

Astellas Pharma Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Astellas Pharma Inc. requires full Vaccination against COVID-19 as a condition of employment. Reasonable accommodation to this policy may be granted for a valid accommodation request under human rights legislation.

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