Business Solutions Consultant

6 days ago

Montreal, Quebec, Canada CAA Club Group Full time

Job Summary

We are seeking a highly skilled Business Solutions Consultant to join our team at CAA Club Group. As a Business Solutions Consultant, you will play a key role in understanding and addressing business needs by translating them into efficient system and process solutions across a variety of insurance applications.

Key Responsibilities

  • Collaborate with stakeholders to solicit business requirements and translate those needs into potential solution documentation
  • Review business requirement documentation for completion and obtain final sign-off
  • Collect data, oversee migration of policy data into systems and execute month-end processes
  • Ensure test process, methodologies and tools are applied appropriately
  • Develop and document test scenarios, test matrices, and execute system/integration testing
  • Execute User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) after system implementation
  • Actively participate in post-implementation support and review phase
  • Assist in updating system tables/files accurately when changes are requested including product configuration & admin setup
  • Assist in communicating to management, team leaders and trainers on any new or changed functionality of a system
  • Provide technical support for clients via phone and e-mail to accurately record a detailed description of known issue, and work with cross-functional teams to address in a timely manner

Requirements

  • Post-secondary education in Business or Information Technology
  • Bilingual (English and French)
  • Advanced programming skills (Excel VBA, Python, SQL server)
  • CIP, CRM, CBAP, CAPM, PMP preferred but not required
  • Minimum 2 years' proven experience in the Insurance or Finance industries preferred
  • Minimum 2 years' experience as a Business Analyst. Testing Analyst, or Business Consultant
  • Strong interpersonal skills and ability to work in a team environment
  • Strong analytical and problem solving skills
  • Excellent written communication, verbal communication, and presentation skills
  • Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models

What We Offer

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • Pension Plan with a matching contribution component
  • Complimentary CAA Membership

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