Customer Service Representative

4 weeks ago


Tsawwassen, Canada Canadian Alliance Terminals Inc. Full time
Customer Service Representative

We are seeking a motivated and results-driven customer service representative to join our growing team at Canadian Alliance Terminals Inc.

This role is centered on delivering exceptional customer experiences through efficient and timely responses to customer inquiries. As a customer service representative, you will be responsible for:

  • Processing inbound purchase orders and verifying items, quantities, and related charges
  • Processing outbound orders to ensure successful completion of last mile delivery
  • Understanding customer needs through quality conversations and providing timely and cost-effective solutions
  • Connecting with customers to respond to inquiries and offer solutions
  • Collaborating with internal and external teams to streamline processes

Key qualifications for this role include:

  • Proficiency in Microsoft Office applications and data entry software
  • Attention to detail and accuracy
  • Good verbal and written communication skills
  • Organizing and filing electronic and physical documents
  • Ability to manage customers with understanding and calm demeanor

We offer a rewarding career where your ideas and contributions matter. Our benefits package includes:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible language requirement: French not required. Schedule: 8 hour shift. Application question(s): Do you have transportation to our office at 600-4327 Salish Sea Way Tsawwassen? There is no public transportation. Education: Secondary School (required). Experience: customer service: 2 years (required), Data entry: 2 years (required). Work Location: In person.



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