IT Network and Systems Administrator
1 day ago
We are seeking an experienced IT professional to fill the role of Network and Systems Administrator at Carina Software Inc. This position will be responsible for providing on-site IT support for our Calgary office, as well as remote support for our Toronto-based Head Office.
Key Responsibilities- Administer and maintain our internal networks, including secure RADIUS-based 802.1x wired and wireless networks, Fortinet network equipment, and Unifi wireless networks.
- Support multiple MS-365 tenants, including Azure-AD, Defender for Business, Exchange, MS-Teams, SharePoint, OneDrive, Intune, and Autopilot administration.
- Oversee scheduled outages for Windows software patching for the site (WSUS), and coordinate patching of all software platforms.
- Provide printer support and oversee preventative maintenance with external vendors.
- Monitor backups, including cloud-based Azure-Backup resources.
- Support ISO 27001 compliance and certification efforts for all business units, including providing and maintaining documentation, including system configurations (Configuration Management), and standard operating procedures.
- Provide exemplary customer service skills in all dealings with business unit staff and management.
- 5-8 years IT systems and network administration experience, with advanced understanding of Windows Server, Active Directory, Hyper-V, and VMware.
- 5-8 years' experience supporting OEM hardware, including server, storage, desktop, laptop hardware, and working with OEM vendors for support.
- 3-5 years' experience supporting Microsoft-365 resources, including Azure-AD, Exchange, and MS-Teams.
- 3-5 Years supporting Azure IaaS, or AWS-ec2, IaaS environments.
- 2-3 years' experience supporting Linux.
- Process-centric, and experience preparing and following change-controls, and documenting configuration changes.
- Must have excellent English communication skills (verbal and written), and the maturity to work alone (un-supervised).
- Experience with ITIL/ITSM IT Management processes.
- Experience with Fortinet/FortiGate network and security systems.
- Cisco CCNA or Fortinet equivalent.
- A+, or current Microsoft Certifications.
- Solid understanding of Microsoft-365 and Azure is an asset.
- Linux system administration.
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