Assistant Manager

3 days ago

Halifax, Nova Scotia, Canada PartSource Full time

Job Title: Assistant Manager

Job Summary:

The Assistant Manager is a key member of the PartSource team, responsible for supporting the Store Manager and store teams in executing operational directives. This role ensures optimal customer experiences, maximizes sales, and manages expenses and costs.

Key Responsibilities:

  • Leadership:
    • Continually motivate and develop team members through recognition programs, store contests, and customer feedback.
    • Provide mentorship and coaching to team members, promoting continuous growth and development.
    • Communicate effectively with the team, leading huddles, meetings, and coaching sessions.
    • Develop and lead recruiting and hiring strategies for the store.
  • Operations:
    • Demonstrate and enforce PartSource visual compliance standards, store maintenance, and pricing standards.
    • Deliver annual corporate shrink targets through team education, enforcement of loss prevention and audit standards, and rigid inventory control.
    • Ensure efficient store scheduling for sales and support functions.
    • Support overall store and equipment maintenance and compliance for the PartSource fleet.
    • Execute and delegate delivery of planograms and merchandising directives.
    • Ensure accurate execution and completion of daily shipping, receiving, and returns processing and documentation.
  • Customer Service:
    • Develop relationships with customers and provide mentorship and coaching to team members to ensure exceptional customer experiences.
    • Support the commercial sales team by providing customer service support.
    • Ensure and lead execution of the customer experience, resolving customer concerns.
  • Training:
    • Coach and develop store and management team members through setting expectations, communication, coaching, feedback, and ongoing support.
    • Create development plans and conduct annual appraisals for management team members to improve performance gaps.
    • Complete and hold team members accountable for required training within timeframes.

Requirements:

  • Minimum of 4 years of experience in a retail environment with months in a leadership role.
  • Fundamental computer skills an asset.
  • Passion for automotive or automotive enthusiasts.
  • Strong knowledge of the automotive parts aftermarket industry.
  • Good base of knowledge of automotive operating systems, including point of sale.
  • Possession of a valid driver's license is an asset.
  • Automotive Training or Certification is an asset.

What We Offer:

A competitive base salary of $38,200 to $55,000, company benefits, bonuses, or additional compensation, and a transparent environment where your contributions are recognized, valued, and fairly rewarded.

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