Hotel Receptionist
16 hours ago
We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn Motel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
- Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and maintain an inventory of vacancies, reservations and room assignments.
- Communication: Answer telephone and relay telephone calls and messages, and contact customers to deliver requested wake-up calls.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: English.
- Health Benefits: Health care plan.
- Work Term: Permanent.
- Hours: 37.5 hours per week.
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