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Kapuskasing, Canada Park Inn Motel Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn Motel.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals and departures, ensuring seamless check-in and check-out experiences.Take, cancel, and change...
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Kapuskasing, Canada Park Inn Motel Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn Motel.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals and departures, ensuring seamless check-in and check-out experiences.Take, cancel, and change...
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Kapuskasing, Canada Park Inn Motel Full timeJob Title: Front Desk Hotel ClerkWe are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn Motel.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals and departures, ensuring seamless check-in and check-out experiences.Take, cancel, and change...
Hotel Receptionist
2 months ago
We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn Motel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner.
- Process group arrivals and departures, taking care to ensure all guests are accounted for and their needs are met.
- Take, cancel, and change room reservations as needed, providing clear and concise information to guests.
- Provide information on hotel facilities and services, including dining options, amenities, and local attractions.
- Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring accuracy and attention to detail.
- Answer telephone calls and relay messages to guests and staff, providing excellent communication skills.
- Assist guests with special needs, providing personalized support and care.
- Contact guests to deliver requested wake-up calls, ensuring timely and efficient service.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a related field.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to work a 37.5 hour week, with flexibility to work varied shifts as needed.
- A competitive health care plan.
- A permanent position with opportunities for growth and development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
