Senior Experience Coordinator

1 week ago

Thunder Bay, Ontario, Canada Waters Edge Community Full time

At Waters Edge Community, we are seeking a highly skilled and compassionate Senior Experience Coordinator to join our team. This critical role plays a vital part in enhancing the lives of our residents and their families.

Key Responsibilities:

  • Lead the resident move-in, transfer, and move-out process, ensuring a seamless experience that meets our organization's high standards.
  • Provide social services worker counseling services as required, utilizing your expertise to support residents and their families.
  • Develop and implement individual social work services and support groups to meet the unique needs of our residents and their families.
  • Collaborate with departmental leaders to provide coaching and direction to our teams, ensuring exceptional service excellence and hospitality.

Requirements:

  • Social Services Worker registration per provincial legislation.
  • Minimum of three years' experience in healthcare, social services, or a related sector.
  • Knowledge of the Long Term Care Act & Regulations is an asset.
  • Strong oral and written communication skills, with the ability to organize, plan, and delegate responsibilities.

As a Senior Experience Coordinator at Waters Edge Community, you will have the opportunity to make a meaningful difference in the lives of our residents and their families. If you are passionate about delivering exceptional service and supporting the well-being of others, we encourage you to apply.

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