Senior Living Experience Coordinator

4 weeks ago


Thunder Bay, Ontario, Canada Waters Edge Community Full time

**Enhance the Lives of Our Residents**

We are seeking a dedicated and compassionate Resident & Family Experience Coordinator to join our team at Waters Edge Community.

As a key member of our community, you will play a critical role in ensuring our residents receive exceptional care and support. Your primary responsibilities will include:

• Facilitating the resident move-in process, including application assistance and introducing residents to our community and its operations.

• Providing social services worker counseling services as required, within the scope of your qualifications.

• Planning, developing, implementing, and evaluating individual social work services and/or support groups to meet the identified needs of residents and families.

• Supporting residents and families during advanced care planning and treatment plan conversations, within the scope of your Social Services Worker qualifications.

• Collaborating with departmental leaders to provide coaching and direction to our teams, ensuring exemplary service excellence and hospitality.

**Requirements:**

• Social Services Worker registration per provincial legislation.

• Minimum of three years' experience in healthcare, social services, or a related sector.

• Knowledge of the Long Term Care Act & Regulations is preferred.

• Strong oral and written communication skills are required.

• Ability to organize, plan, and delegate responsibilities.

**If you are passionate about delivering exceptional care and support to our residents, we encourage you to apply for this rewarding opportunity.**



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