Insurance Broker and Client Service Specialist

2 weeks ago


Ottawa, Ontario, Canada Ontario Teachers Insurance Plan Full time

About the Role

The Ontario Teachers Insurance Plan is seeking a highly skilled Insurance Broker and Client Service Specialist to join their team. As a key member of the Home & Auto Service department, you will be responsible for providing exceptional service to exclusive VIP accounts, building strong relationships, and offering tailored insurance solutions that meet their specific needs.

Key Responsibilities

  • Be the go-to expert for high-value clients and strategic accounts, building strong, lasting relationships and offering tailored insurance solutions that meet their specific needs.
  • Resolve challenges proactively, ensuring client satisfaction by addressing and resolving any product or service issues with creative, thoughtful solutions.
  • Meet the requirements for a RIBO license and maintain a minimum of 3 years of experience in personal lines automobile and property insurance.
  • Proficiency in French and English is required, and intermediate knowledge of Microsoft Office Suite applications.

What We Offer

  • A best-in-class pension and benefits package.
  • Total reward programs and comprehensive mental wellness supports.
  • A defined benefit pension plan for a financially confident retirement.
  • 100% coverage of approved continuing education and licensing fees.
  • Flexible work-from-home and hybrid options.


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