Finance Relationship Manager

6 days ago


Montreal, Quebec, Canada National Bank Full time
About the Role

We are seeking a skilled Banking Advisor to join our team at National Bank. This is a versatile and varied role that offers the opportunity to live your ambitions and have a positive impact on clients' lives.

Key Responsibilities:
  • Greet clients and provide exceptional customer service.
  • Help clients use banking applications and ABMs, demonstrating a people-centric approach.
  • Listen actively to clients' needs and resolve complex situations.
  • Offer transaction solutions for Personal Banking clients and build lasting business relationships.
  • Ensure client satisfaction and engagement, referring clients to specialist colleagues when needed.
Your Team:

You will work with a team of experts in investment, credit, mortgage financing, and more. Our team values passionate individuals and bold ideas, working together to ensure clients reach their goals and colleagues excel.

Career Opportunities:

Achieving success in this role opens doors to various career paths, including advancement in the same position, promotions, or moves to different regions or branches. We offer internal mobility and encourage professional growth through on-the-job learning and personalized training content.

Requirements:
  • Hold a college diploma (DEC) or equivalent.
  • Have customer service experience, an inclusive attitude, and openness to diversity.
  • Be proficient in technology and able to share knowledge effectively.
  • Demonstrate adaptability in diverse situations.
  • Speak English and French fluently, with the ability to serve clients who speak other languages regularly.
About Us

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives, guided by core values of partnership, agility, and empowerment. We offer a barrier-free workplace that is accessible to all employees and prioritize inclusivity throughout our recruitment process.



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