Transportation Coordinator

6 days ago


Toronto, Ontario, Canada First Student Full time
Job Title: Transportation Coordinator

About the Role:

We are seeking a highly skilled and experienced Transportation Coordinator to join our team at First Student. As a key member of our dispatch services, you will be responsible for overseeing all routes and scheduling of buses, ensuring on-time performance and providing exceptional customer service.

Responsibilities:

  • Coordinate transportation logistics, including route planning and scheduling
  • Counsel and coach drivers to improve performance and ensure safety standards
  • Manage phone and radio traffic, responding to customer inquiries and resolving issues promptly
  • Maintain accurate records and reports, providing data-driven insights to inform business decisions
  • Collaborate with operations supervisors and contract managers to address scheduling and driver complaints
  • Develop and implement solutions to optimize routing and reduce costs
  • Provide support to dispatch teams during peak periods or special events

Requirements:

  • 3-5 years of experience in transportation management or a related field
  • High school diploma or equivalent required; degree in transportation, logistics, or a related field preferred
  • Proficiency in radio dispatch equipment and computer software
  • Excellent communication and problem-solving skills
  • Able to work under pressure, meeting deadlines and delivering results in a fast-paced environment
  • Previous experience in terminal operations, dispatch, or driving a plus

What We Offer:

  • A competitive salary range of $55,000 - $75,000 per year, depending on experience
  • Ongoing training and professional development opportunities
  • A positive and dynamic work environment with a strong focus on teamwork and collaboration
  • A chance to make a real difference in the lives of students and communities we serve

About Us:

First Student is the largest school transportation provider in North America, serving over 1,250 school districts across 39 states and 8 Canadian provinces. With a century-long history of commitment to safety and customer service, we strive to create a better future for students, families, and our communities.



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