Customer Service Leader

2 weeks ago


Oakville, Ontario, Canada GoodLife Fitness Full time

About the Role

As a Senior Customer Service Representative (Motivator) at GoodLife Fitness, you will be the face of the organization, delivering high-quality experiences and serving as the primary point of contact for members and prospective members.

  • Key Responsibilities
  • Motivate and encourage members to meet their fitness goals
  • Greet and welcome members in a friendly manner, addressing their needs promptly and courteously
  • Handle member questions and concerns with professionalism and courtesy
  • Book appointments to accommodate member needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing initiatives
  • Manage club supply inventory and place orders
  • Track equipment maintenance and repair logs
  • Run club errands and conduct bank runs
  • Plan and organize club events

What We Offer

  • Ongoing training and development to ensure a successful career path
  • Unlimited growth potential in sales and management
  • Rewards through monthly incentives and contests
  • A fun and energetic atmosphere to work in every day

Compensation Package:

$19.70 - $21.20 per hour



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