Customer Service Leader
2 weeks ago
About the Role
As a Senior Customer Service Representative (Motivator) at GoodLife Fitness, you will be the face of the organization, delivering high-quality experiences and serving as the primary point of contact for members and prospective members.
- Key Responsibilities
- Motivate and encourage members to meet their fitness goals
- Greet and welcome members in a friendly manner, addressing their needs promptly and courteously
- Handle member questions and concerns with professionalism and courtesy
- Book appointments to accommodate member needs
- Have knowledge and ability to sell and answer questions regarding memberships and other services
- Adhere to and promote monthly marketing initiatives
- Manage club supply inventory and place orders
- Track equipment maintenance and repair logs
- Run club errands and conduct bank runs
- Plan and organize club events
What We Offer
- Ongoing training and development to ensure a successful career path
- Unlimited growth potential in sales and management
- Rewards through monthly incentives and contests
- A fun and energetic atmosphere to work in every day
Compensation Package:
$19.70 - $21.20 per hour
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