Sales Coordinator

2 months ago

Kelowna, British Columbia, Canada CB Canada Full time
About the Role

We are seeking a highly organized and customer-focused Sales Administrator to join our team at CB Canada. As a Sales Administrator, you will play a vital role in providing exceptional customer service, managing administrative tasks, and supporting the sales team to drive business growth.

Key Responsibilities
  • Customer Service: Provide timely and effective support to clients, responding to their inquiries, and resolving issues in a professional and courteous manner.
  • Administrative Tasks: Manage clerical coordination, including answering phones, responding to emails, digitizing files, processing payments, and maintaining accurate records.
  • Collaboration: Build strong relationships with the sales, purchasing, service, and administrative teams to ensure seamless communication and coordination.
  • Sales Administration: Work closely with the sales team to drive efficiencies, ensure policies are upheld, and improve business processes to meet growing market demands.
  • Order Management: Receive and process orders, creating quotes, orders, invoices, and reports in a timely manner, and maintaining accurate client, rental, and inventory information.
Requirements
  • Education and Experience: A degree or diploma from a post-secondary institution or experience in a fast-paced office environment or customer-facing role.
  • Communication and Empathy: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Flexibility and Organization: Ability to prioritize and manage multiple tasks, meet deadlines, and work in a dynamic environment.
  • Technical Skills: Proficiency in Microsoft Office Suite and experience with databases, with an asset in Jobber and Navision.
  • Additional Requirements: A clean criminal background check and bondability.
Why Join Us

At CB Canada, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, and we are committed to providing reasonable accommodations to support our employees' needs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a person with a disability and require assistance during the application process, please contact us.

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