Warranty Administrator

1 month ago

Dorval, Quebec, Canada Randstad Canada Full time
Job Title: Warranty Administrator

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Randstad Canada. As a Warranty Administrator, you will play a critical role in ensuring the consistent application and administration of our client's warranty programs.

Key Responsibilities:
  • Review and manage warranty claims, including estimating non-warranty parts and labor and determining a reasonable cost for billing non-warranty work.
  • Communicate regularly with supplier representatives or service centers to determine what repairs are covered by warranty and the best approach to take.
  • Maintain parts warranty records and ensure that supplier procedures for using used parts are consistently followed.
  • Analyze claims and submissions for accuracy, consistency of application and trends, and take action/recommend as required.
  • Manage warranty claim reports to ensure payment defaults are resolved and handled effectively.
Requirements:
  • Fluently bilingual in English and French (written and spoken).
  • Two years of relevant work experience; previous experience in the heavy production parts industry or service sector is an asset.
  • Knowledge of parts supplier activities, procurement and parts quotation generation.
  • Experience working with trucks or diesel components is a must.
  • Skills in Microsoft Office, including Outlook, Excel, Word and PowerPoint.
What We Offer:
  • A competitive salary range of $50,000-$60,000.
  • A bonus of $1,000 per month if you hit your quotas.
  • 2-3 weeks of vacation time.
  • 100% employer-paid medical and dental benefits with no waiting period for eligibility.
  • A pension plan.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume to [insert contact information].

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