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Technical Records Coordinator

1 month ago

Dorval, Quebec, Canada Bombarbier Full time
Job Title: Technical Records Coordinator

Bombardier's Business Aircraft London Service Centre in Biggin Hill is a key part of an award-winning network and the flagship of Bombardier's European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications, and upgrades all from this site. Only 14 miles from London, Bombardier's Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

Key Responsibilities:
  • Creation of Return To Service & Maintenance Statements to ensure aircraft meets airworthiness requirements
  • Support between CAMO/Customer and Leads, B1, B2, and C-Certs regarding paperwork queries
  • Support between C-Certs, Warranty, SMP, and Invoice analysis to ensure all corrective actions are up to date for billing purposes only
  • Point of contact regarding maintaining Technical Records for a/c's currently in work and previously worked, ensuring all systems are up to date as work commences
  • Provide soft and hard copies to the CAMO / customer within 30 days of Return to Service
  • Support CAMO / customer with maintenance tracking services
  • Ensure all information is up to date so the client can always be aware of the status and in line with EASA regulations
  • Provide clerical and administrative support to members of management at least 50% of the time
  • Plan and coordinate logistics for on-site / off-site special events such as AOG's or Line Maintenance Projects
  • Conduct internal Procedural audits, including conducting regularity and procedural training courses to support Quality Operations. Including preparing findings and spot checks to monitor accuracy on and before delivering aircraft back into service
  • Ensure all relevant information has been registered on the a/c service order and if the work has been completed in compliance with applicable maintenance data. Report all discrepancies to C-certs and planning for correction
  • Ensure all maintenance records have been completed as requested by the CAMO/Customer for Certifying staff approval with accompanying paperwork before the a/c is returned to service
  • Ability to interpret / process all relevant (foreign and domestic) regulatory documents, actions, and requirements
  • Prepare and initiate department-wide mass communication for review of management prior to distribution, primarily Quality, Certifying staff, and Operations Manager
  • Have responsibilities that include, but are not limited to, handling confidential and time-sensitive material, maintaining up to date timelines of projects, and projecting the appropriate professional image of the company
Requirements:
  • Experience supporting members of management, preferred
  • Thorough knowledge of operational processes and workflow for assigned area (Project Management timelines)
  • Thorough knowledge of various files and filing system(s)
  • Good knowledge of computer applications, such as, Word, Excel
  • Understanding of EASA regulations or Aviation or similar industries
  • Skills necessary to manage time and prioritize tasks
  • Ability to work in a team environment with all staff in Bombardier Aerospace Corporate offices, departments, and applicable associated vendors
  • Ability to provide direction to other employees as applicable
  • Ability to use discretion with customers and staff
  • Ability to understand complexity of client relationships and status of accounts for upper management

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.