Guest Experience Manager
4 weeks ago
We are seeking a highly skilled Guest Experience Manager to join our team at McDonald's. As a key member of our leadership team, you will be responsible for ensuring that our customers receive an exceptional experience every time they visit our restaurant.
The Guest Experience Manager will be responsible for leading a team of managers and crew members to deliver a world-class guest experience. This includes ensuring that all service staff are trained in service procedures, guest experience behaviors, and that the front counter, McCafé, and drive-thru areas are organized to deliver the best consistent experience to our guests.
The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and inspire their team to deliver exceptional results. They will also have a strong understanding of customer service principles and be able to apply this knowledge to drive business results.
Key Responsibilities
- Lead a team of managers and crew members to deliver a world-class guest experience
- Ensure that all service staff are trained in service procedures and guest experience behaviors
- Organize the front counter, McCafé, and drive-thru areas to deliver the best consistent experience to our guests
- Monitor and report progress on department goals and objectives using department scorecard
- Prepare for and participate in weekly manager's meeting
- Conduct weekly department walk-thru to assess performance, diagnose opportunities, and identify actions
Requirements
- Excellent leadership and communication skills
- Ability to motivate and inspire team members to deliver exceptional results
- Strong understanding of customer service principles
- Ability to apply customer service knowledge to drive business results
What We Offer
- Competitive salary
- Benefits package
- Opportunities for career advancement
- Training and development opportunities
-
Guest Experience Manager
2 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob SummaryWe are seeking a highly skilled Guest Experience Manager to join our team at McDonald's Canada. The successful candidate will be responsible for leading the Guest Experience Department and ensuring that our customers receive an exceptional experience in our restaurants.Key ResponsibilitiesLead the Guest Experience Department and ensure the...
-
Guest Experience Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob DescriptionJob Title: Guest Experience ManagerJob Summary:We are seeking a highly motivated and experienced Guest Experience Manager to join our team at McDonald's Canada. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key Responsibilities:Lead and manage a team...
-
Customer Experience Specialist
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeAbout the RoleWe're more than just a restaurant - we're a community of passionate individuals dedicated to delivering exceptional customer experiences.As a key member of our team, you'll have the opportunity to make a real difference in the lives of our guests, providing personalized service and creating memorable moments that keep them coming back.With a...
-
Customer Experience Ambassador
3 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeWe are a team of passionate individuals dedicated to delivering exceptional customer experiences at McDonald's. Our restaurants are more than just a place to grab a quick bite – we're a part of the community, and we're committed to making a positive impact.As a Customer Experience Ambassador, you'll be the face of our brand, ensuring that every guest feels...
-
People Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob Title: People ManagerAt McDonald's, we're looking for a talented People Manager to join our team. As a key member of our restaurant operations, you'll be responsible for ensuring our crew is trained, motivated, and equipped to deliver exceptional guest experiences.Key Responsibilities:Manage shift operations, including reviewing guest count and sales...
-
Kitchen Department Manager
2 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeKitchen Department Manager Job SummaryWe are seeking a highly skilled and experienced Kitchen Department Manager to join our team at McDonald's.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a deep understanding of restaurant operations. As a key member of our management team, the Kitchen Department Manager...
-
Restaurant Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeWe are a team of dedicated professionals who are passionate about delivering exceptional customer experiences. As a Restaurant Manager, you will be responsible for leading a team of Crew Members to ensure that our guests receive the highest level of service and quality food.Our team is committed to maintaining a safe, secure, and sanitary environment for our...
-
Kitchen Department Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob SummaryThe Kitchen Department Manager is responsible for overseeing the daily operations of the kitchen, ensuring that food is prepared and served to our guests in a timely and efficient manner. This role requires strong leadership and communication skills, as well as the ability to work well under pressure.Key ResponsibilitiesManage kitchen staff and...
-
People Manager
1 week ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob Summary:The People Manager is a dynamic role that requires exceptional leadership skills to manage the restaurant's workforce effectively.Key Responsibilities:Ensure the restaurant hires quality crew members with the right skills and attitude.Train and develop crew members to meet restaurant goals and objectives.Manage shift management responsibilities,...
-
Kitchen Department Manager
1 week ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeJob SummaryThe Kitchen Department Manager at McDonald's is a key role in ensuring exceptional quality food delivery to our guests. As a leader in culinary operations, you will oversee shift management responsibilities, prioritize kitchen efficiency, and promote a culture of food safety.
-
Restaurant Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeWe are a dynamic team of entrepreneurs who are passionate about serving our communities and delivering exceptional customer experiences.As a key member of our team, you will have the opportunity to lead and inspire a team of dedicated Crew Members, creating a culture that drives success and delivers the world's best Quick Service Restaurant experience.Some...
-
Kitchen Department Manager
3 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeKitchen Department Manager Job SummaryWe are seeking a highly skilled and experienced Kitchen Department Manager to join our team at McDonald's. As a key member of our restaurant operations team, you will be responsible for ensuring the delivery of high-quality food to our guests in a fast and efficient manner.Key Responsibilities:Manage kitchen staff and...
-
Kitchen Department Manager
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeKitchen Department Manager Job SummaryWe are seeking a highly skilled and experienced Kitchen Department Manager to join our team at McDonald's. As a key member of our restaurant operations team, you will be responsible for ensuring the delivery of high-quality food to our guests in a fast and efficient manner.Key Responsibilities:Manage kitchen operations...
-
Restaurant Leader
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeAbout the JobWe are seeking a talented and motivated Restaurant Leader to join our team. As a key member of our management team, you will be responsible for inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experience.Key Responsibilities:Maintain a safe, secure, and sanitary...
-
Hotel Room Attendant
5 days ago
Baie-Saint-Paul, Quebec, Canada Germain Hôtels Full timeAt Germain Hôtels, we work in collaboration with GDI services to meet our housekeeping staffing requirements. Our partnership enables us to offer quality training and competitive employment conditions, simplifying our management and providing employees opportunities for growth in a rewarding environment that values individuality and full potential.Making...
-
Executive Chef
2 days ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeWelcome to the role of Executive Chef at McDonald's, where you will have the opportunity to leverage your culinary expertise and passion for leadership to drive excellence in kitchen operations. As a key member of our management team, you will be responsible for overseeing all aspects of food preparation and presentation, ensuring that every meal meets the...
-
Maintenance Technician
1 week ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeWe are seeking a skilled and detail-oriented Maintenance Technician to join our team.As a Maintenance Technician, you will be responsible for maintaining a clean, safe, and secure work environment for guests, coworkers, and yourself.You will be leveraging your knowledge of safety regulations and equipment to troubleshoot, maintain, and repair various systems...
-
Maintenance Technician
4 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada McDonald's Full timeAbout the JobWe're more than just a restaurant - we're a community of hardworking individuals who share a passion for delivering exceptional customer experiences.As a Maintenance Technician at McDonald's, you'll play a vital role in ensuring our restaurants run smoothly and efficiently. Your attention to detail and mechanical aptitude will be essential in...
-
Baie-Saint-Paul, Quebec, Canada Hôtel & Spa Le Germain Charlevoix Full timeJob SummaryWe are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Hôtel & Spa Le Germain Charlevoix. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesSupervise and coordinate the activities of...
-
Housekeeping Attendant
2 weeks ago
Saint-Bruno-de-Montarville, Quebec, Canada CB3 INC Full timeJob Summary:CB3 INC is seeking a detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a comfortable and safe environment for our guests and staff.Responsibilities:Clean and sanitize all areas of the facility,...