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Seasonal Concierge Advisor
2 months ago
The Role
We are seeking a highly skilled and enthusiastic Seasonal Concierge Advisor to join our team at Aritzia. As a key member of our client service team, you will be responsible for delivering exceptional client experiences across all channels, including in-store, phone, and email.
Key Responsibilities
- Provide world-class client service, ensuring that every interaction is personalized, attentive, and exceeds client expectations.
- Sell luxury clothing and accessories, leveraging your expertise to build client confidence and drive sales.
- Resolve client inquiries efficiently, utilizing your problem-solving skills to ensure client satisfaction.
- Meet and exceed established performance targets, contributing to the success of our team and the company.
The Qualifications
To be successful in this role, you will possess:
- A passion for delivering exceptional client service and building long-lasting relationships.
- An aspirational sense of individual style, with a keen eye for fashion and luxury.
- The ability to thrive in a fast-paced, high-performance environment.
- A commitment to learning and applying Aritzia's values and standards.
- Excellent communication skills, with the ability to effectively communicate in English (written and verbal).
- The aptitude for learning and navigating diverse technology systems.
The Logistics
As a Seasonal Concierge Advisor, you will have the opportunity to work a variable shift schedule, with the ability to choose from morning or evening training sessions. You will also have the flexibility to work up to 8.5 hours in length, within our operating hours of 6AM - 10PM, 7 days a week.
The Compensation
We offer a competitive starting wage of $20/hour, as well as a comprehensive compensation package that includes:
- A-OK Commissary & Cafe: Enjoy curated, subsidized luxury dining in our in-house bistro and cafe.
- The SET: Access our state-of-the-art fitness studio and gym, with custom-created classes and optional personal training.
- Aritzia Virtual Wellness: Take advantage of 24/7 resources to support your physical, mental, social, and financial wellbeing.
- Aspirational Workplace: Work in a dog-friendly office space designed to inspire creativity, productivity, and innovation.
- Amenities: Enjoy a range of perks, including dry-cleaning, hotel and restaurant discounts, self-care promos, and on-site medical care.
Aritzia's Commitment to Diversity and Inclusion
Aritzia is an Equal Employment Opportunity employer, committed to creating an inclusive and diverse work environment. We welcome applications from candidates of all backgrounds and perspectives, and are dedicated to providing a workplace where every person can enjoy a successful career.
