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Seasonal Client Service Representative

1 month ago

Vancouver, British Columbia, Canada Aritzia Full time

The Role

We are seeking a highly skilled Seasonal Concierge Advisor to join our team at Aritzia. As a key member of our client service team, you will be responsible for delivering world-class client service across all channels, including Live Chat, Phone, and Email.

Key Responsibilities

  • Provide exceptional client service and build long-lasting relationships with our clients
  • Sell clothes and build client confidence through unparalleled styling expertise
  • Resolve client inquiries efficiently and effectively
  • Meet and exceed established performance targets

Qualifications

To be successful in this role, you will need:

  • A passion for providing world-class client service and building long-lasting relationships
  • An aspirational sense of individual style
  • The desire to thrive on a high-performance team
  • The commitment to learn and apply Aritzia's values and standards
  • The ability to communicate effectively in English (written and verbal)
  • The aptitude for learning and navigating diverse technology systems

Logistics

As a Seasonal Concierge Advisor, you will have the opportunity to work a variable shift schedule, including evenings and weekends. You will also have access to our comprehensive training program, which will equip you with the skills and knowledge needed to succeed in this role.

Compensation

We offer a competitive starting wage of $20/hour, as well as a comprehensive compensation package that includes endless growth and recognition opportunities through our pay-for-performance philosophy.

Perks

As a member of our team, you will enjoy a range of industry-leading benefits, including:

  • Product Discount - enjoy exclusive access to our products at a discounted rate
  • A-OK Commissary & Cafe - enjoy curated, subsidized dining in our in-house bistro and cafe
  • The SET - access our state-of-the-art fitness studio and gym, complete with custom-created classes and optional personal training
  • Aritzia Virtual Wellness - access 24/7 resources to support your physical, mental, social, and financial wellbeing
  • Aspirational Workplace - enjoy our specially designed offices, complete with dog-friendly spaces and amenities
  • Amenities - enjoy a range of additional perks, including dry-cleaning, hotel and restaurant discounts, self-care promos, and on-site medical care

About Aritzia

Aritzia is an Equal Employment Opportunity employer, committed to creating an inclusive and diverse workplace. We welcome applications from candidates who share our values and are passionate about delivering world-class client service.