Area Banking Operations Manager

2 days ago


Magog, Quebec, Canada TD Bank Full time
Role Overview

We are seeking a skilled Area Banking Operations Manager to join our team at TD Canada Trust. This role will play a key part in the success of our branch operations, driving business growth and ensuring exceptional customer experiences.

Responsibilities
  • Mentor and develop a high-performing team, providing guidance on advice-giving strategies and banking solutions to improve customer satisfaction and financial confidence.
  • Promote TD's brand image and goodwill within the community through active participation in local events and initiatives.
  • Oversee complex branch administrative duties, including compliance-related issues such as mutual funds, real estate secured credit, and regulatory requirements.
  • Develop and implement business development strategies within budget, communicating results to the team to drive business objectives.
  • Ensure accurate and efficient customer transactions, adhering to TD's policies for operational excellence.
  • Mentor the team on offering comprehensive One TD solutions and building lasting relationships with customers.
  • Liaise with Wealth and Business Banking teams to stay informed about processes, emerging issues, and industry regulations.
Requirements
  • Undergraduate degree and/or over 5 years of relevant experience in banking operations or management.
  • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
  • A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership.
  • Proficiency in software tools including MS Office, and internet applications.
Benefits

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Estimated Salary Range: $86,600 - $130,000 CADLanguage Requirement: English (primary language)
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