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Senior Financial Services Leader
1 month ago
We are seeking an experienced Branch Operations Manager to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for managing daily branch operations, leading a high-performing team, and ensuring excellent customer experiences.
Key Responsibilities- Manage and lead a team of service and advice colleagues, promoting a positive customer and colleague experience.
- Develop and implement strategies to improve overall customer satisfaction, financial confidence, and team performance.
- Coaching and developing colleagues to deliver exceptional customer service, sales, and advice-giving skills.
- Oversee branch premises, ensuring a professional and inviting environment for customers and colleagues.
- Analyze data to identify opportunities for improvement and develop plans to address them.
- 5+ years of relevant experience in banking or finance.
- Strong leadership and coaching skills.
- Excellent communication and problem-solving skills.
- Familiarity with TD Bank's products and services.
As a Branch Operations Manager at TD Bank, you can expect:
- A competitive salary of $80,000 - $120,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to help you grow your career.
- A dynamic and supportive work environment with a diverse team of professionals.
TD Bank is one of Canada's largest and most respected financial institutions. We're committed to delivering legendary customer experiences and making a positive impact in our communities. Join our team and become part of a legacy that's shaping the future of banking
